Customer Support Representative
Sutherland Global Services - Atlanta, GA
• CSR’s main task is to offer full range of customer service to assigned Employer’s Clients, by phone, fax, or mail/e-mail. Full range of customer service includes handling of incoming calls and outgoing calls (incl. sales calls). The offered customer service should be of highest quality - accurate, polite, and competent.
• CSR’s work duties can as well include data input to Clients’ programs and other back office tasks. The BO tasks should be made on first opportunity, precisely, without mistakes.
• Additional responsibilities may be added as the needs of the business change and expand