(54828) Business Analytics Manager

Steward Health Care Network – Needham, MA

Reporting to the Director of Analytics, this role manages a team to meet the analytic needs of Steward Health Care Network (SHCN) and its constituents. This role oversees the successful development and implementation of high-priority analytic initiatives to support business and operational leadership.

  • Manages a team of analysts to design, develop, and implement high-level analytic projects related to the development of financial models and population health evaluations.
  • Leads team of analysts to do analytic deep dives into various business initiatives.
  • Ensures all projects are clearly defined and organized using standard project management techniques and project plans.
  • Monitors workflow and project status to ensure the timely completion of all deliverables.
  • Collaborates closely with multiple departments and teams to ensure the success of all projects.
  • Ensures data quality and accuracy through the implementation of automated audit and data management practices.
  • Responsible for creating efficiencies to improve data management, reporting, and analytic processes.
  • Collaborates with senior leadership and constituents to identify and address analytic needs to support accountable care efforts for all populations.
  • Manages team resources to support ad hoc analytic requests from SHCN leadership and performance teams.
  • Promotes the professional growth and development of team members. Advise staff in analytic, data management, and reporting best practices.
  • Performs other functions as assigned.
  • Proven success in leading complex and highly visible projects within a large healthcare provider organization setting (utilizing effective planning, project tracking, and resource allocation to meet business objectives and timelines).

  • Prior experience leading teams and directly managing staff.
  • Understanding of database structures and data management processes.
  • Working knowledge of healthcare claims and electronic health record (EHR) data, CPT and ICD codes, and DRGs.
  • Advanced analytic skills in statistics and scenario modeling required
  • Thorough understanding of population health organizations and concepts, quality measures (e.g. HEDIS, NQF, etc.), performance measurements in relation to value-based care, risk contracts, and accountable care organizations (ACO).
  • SQL, Excel, and R Skills required
  • Experienced in communicating with and presenting to Executive leadership.
  • · Must be a self-motivated professional with sound judgment, excellent interpersonal skills, and the flexibility to adjust to changing priorities in a demanding, fast-paced environment.


    I. Education: Bachelor's degree required; Master’s preferred in Analytics, Statistics, or other advanced mathematical degree

    II. Experience At least seven years (7) in healthcare, with significant experience leading high-visibility analytic projects; use of claims data, management of teams, and clear advancement in responsibilities.

    III. Hardware/Software: SQL, SQL Server, VBA, R, ETL, Excel, PowerPoint, Access, and/or other query/analytic tools strongly preferred.

    Job Type: Full-time


  • Prior experience leading teams and directly managing staff: 7 years (Required)
  • Analytical Healthcare Project Mgmt: 7 years (Required)
  • Advanced analytic skills in statistics modeling required: 7 years (Required)
  • SQL, EXCES and R Skills: 7 years (Required)
  • Health populations HEDIS, NQF & ACO: 7 years (Required)
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