WHAT WE DOBombfell is an online personal styling service for men and one of the fastest-growing startups in the country. In 2017, we were included in the Inc. 5000 list for fastest-growing companies (#218). We re building a powerful, entirely personalized retail experience that enables men to buy their clothing with confidence.
Featured in such prominent publications as the New York Times, TIME, Business Insider, Wall Street Journal, TechCrunch and Vogue, Bombfell is backed by world-class investors with deep e-commerce experience.
HOW WE DOWe pride ourselves on blending best-in-class tech with expert styling and have attracted an extraordinarily well-rounded team of both technical and creative talent.
We ve entered hyper-growth stage and are scaling our team to make a dent in the e-commerce universe.
We ve got a close-knit culture that prioritizes results, self-motivation, a diversity of viewpoints and open communication. We treasure humility and foster camaraderie. We ve got engineers, fashionistas, marketers and ops all under one roof in an open floor plan.
We eat lunch together every day, have team-building exercises and dismissively snipe about each other in our Game of Thrones fantasy league.
You re smart, anal, and you have a way with words. You believe the devil is in the details and have superhuman follow-through skills. You dont just tell someone, Have a nice day - you follow them around and make sure that every damn thing is going their way (but, you know, not literally, because that would be kinda creepy).
Bombfell is seeking a detail-oriented Client Service Associate who will serve as a soothing balm on the inflamed skin of our clients who need help. You will be a first line resource for customer service questions and investigations. The perfect candidate loves to document and improve processes, measure results, prioritize ruthlessly and just flat out get things done. Exceptional employees will have the opportunity to grow within our CS team.
You must be available for the following shifts*:
Mon-Fri: In the office for 4 of the 5 days (8 hour shifts plus a 1 hour lunch)Sun: Work from home 8 hours any time between 8:00am -11:59 pm (You do not need to work 8 hours consecutively)
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