Account Manager

INTEGRA MLTC, INC. – Lake Success, NY

General Purpose & Scope:The Account Manager serves as a liaison between Integra and its community partners, fostering strong relationships with health care providers, community-based organizations, the Local Department of Social Services, the New York City Human Resources Administration, faith-based organizations, local businesses, key-decision makers, and home health aide agencies.Key Responsibilities: Manage and cultivate relationships with the providers that comprise Integras provider network. Oversee and facilitate communication between providers and internal staff. Respond to questions and inquiries regarding Integra and its products. Strengthen provider and member relations through education initiatives that result in greater member retention. Build and strengthen community partnerships to assist with outreach and enrollment goals. Thoroughly and accurately document all program activities regarding the effectiveness of the programs. Comply with Integras Marketing Plan and New Yorks regulatory requirements.Qualifications: Understanding of MLTC marketing regulations. Understanding of key competencies required for effective customer service. Intimate knowledge of communities to be served and comfortable with travel in NYC boroughs. Understanding of and sensitivity to cultural diversity. Effective oral and written communication. Bi/multilingual ability preferred. Bachelors degree preferred.Experience: Minimum of two years in a sales or marketing role involving the MLTC population. Public speaking experience NYS Life and Health preferred, although not necessary.

Integra is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. Integra is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Integra are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, veteran or disability status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Integra will not tolerate discrimination or harassment based on any of these characteristics. Integra encourages applicants of all ages.

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