Get Enrolled Within 1 Month on a Job Just By Paying 15$ Applicable Only For OPT and CPT Candidates -ENROLL NOW

Account Manager

CVS Health – Maryland

Omnicare, Inc. is a wholly owned subsidiary of CVS Health Corporation.
What We Do
Directly, and through our subsidiaries, Omnicare provides a broad array of pharmacy-related services to long term care facilities and to other customers in the health care environment. While senior care has long been an Omnicare specialty, we also serve other targeted populations.
The Account Manager is primarily responsible for providing outline scheduled services to assigned long term care facilities and owning immediate issue resolution in those facilities. Other responsibilities include conducting customer training and driving utilization of key Omnicare programs and services, meeting customer activity quotas and using CRM technology to ensure appropriate customer actions and follow up.
  • You will provide quality service through collaboration, respectful communication, maintenance of a professional environment, partnership with those we serve, and anticipation of customer needs in accordance with customer agreements
  • Minimizes at risk accounts and resolve customer issues immediately and communicates early warning signs of potential issues
  • You will conduct customer training to support roll-out of services and in-house programs
  • Drive use of service by promoting programs and improve service opportunities
  • Meet weekly customer contact activity quotas to ensure customer retention within an assigned territory
  • Collaborate with Operations, Sales, Consultant Pharmacists and appropriate corporate functions to meet overall site goals and objective of improving customer experience
  • Use existing customer relationships to promote and drive organic growth
  • Represent Omnicare by attending trade shows, conferences, and customer or industry related events to build network and market services
  • Participate in customer retention activities including, but not limited to, deep dives and calendar calls
  • Follow all applicable government regulations including HIPPA, display behavior which exemplifies employee code of conduct guidelines

This territory will cover primarily from Annapolis, MD to Rockville, MD, but may get up to Baltimore. Some overnight travel may be required.
Required Qualifications
  • At least two (2) years of experience in customer-facing positions
  • Ability to travel up to 75% of time, including overnights
  • Valid drivers license and able to provide proof of insurance, if driving

Preferred Qualifications
  • Long Term Care industry experience
  • Knowledge of pharmacy operations and processes
  • Proficient in Microsoft Office to include Word, Excel and PowerPoint
  • Excellent interpersonal skills and advanced verbal and written communication skills
  • Strong making, organization and facilitation skills
  • Ability to function independently, possess flexibility, and the ability to work effectively with internal and
external principals
  • Demonstrate excellent time management skills by effectively balancing priorities to managing, planning, and meeting to ensure all deadlines are met
  • Ability to build credible relationships with management teams and business partners
  • Ability to learn and apply job related healthcare and other software
  • Excellent collaboration skills and ability to influence others by offering solutions customized to each
customer while ensuring the solutions delivered are of high quality and meet their expectations and needs
  • Ability to read, write, speak and understand the English language
  • Excellent interpersonal skills and advanced verbal and written communication skills

  • High School Diploma or equivalent
  • Bachelor s Degree in Finance, Business, Healthcare or related field preferred

Business Overview
Its a new day in health care.
Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nations premier health innovation company. Through our health services, insurance plans and community pharmacists, were pioneering a bold new approach to total health. As a CVS Health colleague, youll be at the center of it all.
We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.
CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.
If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

All Jobs in Maryland

  • Outside Sales Representative

    Cantwell-Cleary Co., Inc. Elkridge, MD

    View Job
  • Manager, Accounting

    Marriott International, Inc Bethesda, MD

    View Job
  • Marketing Manager - Enterprise Solutions Expansion/ABM

    Pearson Annapolis, MD

    View Job
  • Accounts Receivable Specialist

    Hardesty Inc. Monrovia, MD

    View Job
  • HVAC Maintenance Worker - Hood College Facilities

    Aramark Frederick, MD

    View Job
  • CMS Division VP

    Leidos Baltimore, MD

    View Job
  • Full Time Universal Banker

    Fulton Financial Corporation Baltimore, MD

    View Job
  • Mission Support Department Managers

    TRAX Corporate Office Aberdeen Proving Ground, MD

    View Job
  • Clinical Services Manager

    AmplioSpeech Rockville, MD

    View Job
  • Full-Time Floating Teller

    The Bank of Glen Burnie Glen Burnie, MD

    View Job
  • CYP Program Assistant (Multilevel)

    US Department of the Navy Bethesda, MD

    View Job

Featured Articles

Useful Ways to Decide Which Jobs to Prefer and Apply For

02 November 2018

Options are not a bad thing. A plethora of opportunities is desired by everyone because it’s much to land a job position when the options are limited and the competition is stiff. However, job seekers need to be careful about which jobs to target. There are some job

read more..

Tips and Importance of Networking as an International Students in the US

26 April 2019

“Networking has been cited as the number one unwritten rule of success in business. Who you know really impacts what you know.” This famous line by Sallie Krawcheck, in simple words, explains what importance Networking carries along with it. It an important factor to help you fetch a job afte

read more..

Difference Between OPT and CPT for International Students

24 March 2019

There is a good percentage of international students studying in the USA. International students on an F-1 visa are authorized to work in the US under F1 visa work options: Optional Practical Training (OPT) Optional Practical Training (OPT) is temporary employment period for 

read more..

Description of Business Analyst Training In USA

03 September 2015

Business Analyst is the much sought after profession making the BA Training popular among the recent graduates or the fresher’s who are career inclined aiming to achieve success and wealth. The business analyst career demands to recognize, think and execute the plan

read more..

Thanks For Your Feedback

Attach A Resume First