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Administrative Assistant

Evergreen Home Loans – Enumclaw, WA

We re searching for some really great people who enjoy customers as much as we do.

If youre looking for one of those places to work, start here. Seattle Business Magazine named Evergreen #1 in 2017 for Washingtons 100 Best Companies to Work For in the large company category. We are also a certified Great Place to Work for 2017 and have placed 26th in the nation as a Best Workplace in Financial Services and Insurance.

In 2016, we were certified as a Great Place to Work and were named 19th in Best Medium Workplaces, and 33rd Best Workplaces for Women among other awards. Thats because, at Evergreen Home Loans, our vision is centered on creating a WOW home financing experience for our customers. So its not surprising we like to do the same thing for our associates.

Check out Great Place to Work rating and other awards here:


Learn more about what our own associates say about Evergreen here: IE753502.11,31.htm

Are YOU who we are looking for?

We re looking for people who feel the same way we do about our customers, our associates and the work we do. In return, you ll be part of a growing, contemporary company that rewards creative thinking and believes in helping you get to where you want to be. You ll also enjoy a healthy salary, a comprehensive benefits package and have an attractive 401K plan with a company match to help you grow along with us.

What we need (in addition to all that stuff above)

We are seeking a friendly Administrative Assistant with ability to provide outstanding customer service to all clients over the telephone and in person. A strong problem solving and organization skill set with an emphasis on customer service is a MUST! Responsibilities include but are not limited to:

Major Tasks and Responsibilities:

  • Assist Branch/Sales Manager with lead generation and assignment, manage the follow-up of leads assigned
  • Assist in building borrower profiles and maintaining accurate records of current and past clients
  • Perform sales calls and follow-up calls to new and existing clients as requested by Branch/Sales Manager
  • Follow-up on historical leads using current marketing tools as directed by Branch/Sales Manager
  • Assist in building and maintaining Realtor relationships
  • Assist in marketing projects, as needed
  • Answer all phone calls, handling multiple calls at one time when needed
  • Greet visitors and be able to assist with basic questions and direct them to the right person for further needs
  • Handle general office administrative duties; such as, billing, mail, ordering supplies, Realtor gifts, expense reports, etc.
  • Assist Loan Coordinators in various duties; such as, Opening Loan Checklist, ordering appraisals, transcripts, VOEs, Title/Escrow, etc.
  • All other duties as assigned

Standards of Performance:

  • Arrive to work on time every day with a positive, can do attitude
  • Greet clients promptly and professionally, making them feel welcome
  • Be pro-active in asking for additional tasks and learning new duties
  • Complete all tasks efficiently and thoroughly, meet deadlines as established
  • Ability to multi-task and prioritize tasks to consistently meet deadlines
  • Communicate clearly to all clients and colleagues both written and verbally

Specific Skills/ Knowledge/ Abilities Required for Position:

  • One year of experience in the mortgage industry or related field preferred
  • Strong leadership and interpersonal skills
  • Excellent written and presentation skills
  • Demonstrate strong business and financial acumen
  • Committed to the larger goal of building a great culture/company
  • Embrace Evergreens convictions in how you approach your job, customers and colleagues
  • Self-driven to succeed; high energy, strong, dedicated work ethic
  • Resourceful; creative and innovative problem solving skills

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