Administrative Assistant

North Shore Physicians Group – Somerville, MA

As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women s Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We re focused on a people-first culture for our system s patients and our professional family. That s why we provide our employees with more ways to achieve their potential. Partners HealthCare is committed to aligning our employees personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

The Admin Sec/Staff Asst provides a range of administrative tasks and key support for the Revenue Cycle Operations Department to ensure efficient and effective day-to-day functioning of the department. Handles confidential and time sensitive materials and interacts with senior personnel.

Principal Duties and Responsibilities
1. Provides administrative support for the department director and managers, including screening and directing phone calls, managing incoming and outgoing mail and distribution lists, managing calendars, scheduling meetings, securing conference room availability, creating and maintaining a file system for easy retrieval of documents.
2. Schedules appointments, meetings and conferences, confirms attendance and facilitates program operation. Facilitates the administrative processes for reimbursements.
3. Individual must have proficient knowledge of Kronos. He/she must know how to keep track of PTO/UPTO, Holiday entry s, run reports, etc.
4. Maintains and orders equipment and supplies for the department
5. Assists in the preparation of presentation materials, including Power Point presentations, handouts, etc.
6. Copies, collates, binds, and distributes documents for weekly TRAC meetings includes representation from all entities, were all are expected to explain weekly variance reports.
7. Prepares and processes check requests and employee business expense reimbursements.
8. Performs general clerical duties such as mass mailing, faxing, opening and maintaining files and handling mail.
9. Pro-actively manages schedules for the director and managers to help to keep their busy schedules in order.
10. Prepares and/or edits correspondence as appropriate, ensuring that all communications are clear, grammatically correct and meet content requirements.
11. Supports the philosophy, values and standards of the Department and Partners HealthCare System, Inc.

  • Minimum of an Associates degree preferred. Two plus years administrative experience involving the support of upper management

  • Skills Required
    - Excellent interpersonal skills, oral and written communication skills - including telephone skills
  • Proficiency in Windows, MS Office, Outlook email & calendar management, Excel, PowerPoint, Word, etc.
  • Demonstrated ability to work independently
  • Comfortable interfacing with all levels of employees within the Partners System, tactfully and persuasively.
  • Ability to handle confidential or sensitive information in an appropriate and professional manner.
  • Motivated, creative and capable of working in a fast paced and changing organization
  • Flexibility to accommodate a fluctuating workload
  • Display initiative, follow through, resourcefulness, efficiency and rigorous attention to detail
  • Maintaining a professional demeanor and high level of customer service is absolutely essential to succeed in this position
  • Confidence in presenting an idea/suggestion to help to improve the workflow of the RCO Department.
  • Ability to take the lead wherever he/she feels necessary.
  • Must be fiscally responsible
  • Boston medical center, Boston area, Best regional hospital, Best hospital, North Shore s largest provider, North Shore Medical Center, Massachusetts General Hospital, Brigham and Women s Hospital, Salem Hospital, Union Hospital, Designated stroke center, High-performing, Partners HealthCare, Community health, Community hospital system, Clinician, Massachusetts hospital, Electronic medical records, Epic EMRs, In-patient, Teaching, Academic medicine, Clinical ladder, Level III Trauma Center, Nationally recognized, Outpatient, Patient-focused care, Patient-Centered Medical Home, Provider, Wellness, U.S. New & World Report ranking, Expert, Serve, Care, Healthcare, Multispecialty, Boston, North Shore, Marblehead, Salem, Peabody, Danvers, Lynnfield, Lynn, Melrose, Wakefield, Manchester, Nahant, Topsfield, Wenham, Middleton, Malden, Revere, Beverly, Rowley, Saugus, Swampscott

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