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Administrative Assistant/Insurance Billing Specialist (Part-time)

Zen Healing Center – Minneapolis, MN

Zen Healing Center is looking for an experienced administrative assistant with additional training in insurance billing. We are offering flexible hours (10-20 hrs) per week, but the candidate must commit to work every Wednesday (3:00 pm - 6:30 pm), and at least one Saturday a month (8:30 am - 1:30 pm). The work schedule outside the required days is flexible but must follow clinic hours.

Please include your cover letter letting us know why you are a good fit for this position.


Verify patient s eligibility and benefits with insurance;
Inform patients about monthly specials and new services;
Participate in monthly office meetings;
Maintain organization of reception, acupuncture, massage, and chiropractic rooms;
Assist with data entry;
Answer/make customer phone calls;
Take payments for all services offered;
Schedule appointments;
Check for account ledger accuracy;
Process bills and claims for insurance companies;
Prepare monthly education boards;
Conduct front desk staff training as necessary;
Schedule marketing events;
Set up updates for computers software (e.i. Chirotouch) or office equipment;
Follow all clinic s procedures and maintain absolute confidentiality of work-related issues and records;
Demonstrate courteous and cooperative behavior when interacting with patients and staff;
Completes all reports and records according to established time frames;
Ensures that an adequate inventory of supplies and equipment is maintained;
Submit claims electronically to insurance companies;
Contact insurance companies to verify claim denial;
Manage patient account ledgers and post EOB;
Assist in collections;
Submit requests for pre-authorizations;
Manage accounts receivable reports;
Verify eligibility and benefits for patients;
Accurately enter procedure codes, diagnosis codes and patient information into billing software (CPT, ICD-9, ICD-10);
Generate and submit patient invoices;
Upload insurance claims electronically and generate paper claims
when needed;

Send medical records when necessary;
Update patient account ledgers;


Able to work independently with minimal supervision;
Experience in chiropractic coding/billing;
Detailed oriented;
Knowledge of HIPPA;
Experience with Medicare;
Experience with MS Office, internet, e-mail etc;
Extremely focused, honest, team-oriented, respectful;
Work closely with healthcare providers;
Maintain patient records in scheduling/ billing system;
Monitors patient flow, handle complaints, uses qualitative methods to enhance or improve processes;

Job Type: Part-time


  • Billing: 1 year (Required)


  • High school or equivalent (Required)

Work authorization:

  • United States (Required)

Working Days:

  • Wednesday (Required)
  • Saturday (Required)

Hours per Week:

  • 11-20 (Preferred)

Hours per week:

  • 10-19

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