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Adobe Campaign Architect

R.R. Donnelley & Sons Co – Remote, US



Engineering, Information Technology, Design



Salary : $55000 - $75000  / YEAR

The Adobe Technical Architect will implement Adobe Marketing Cloud marketing automation platforms (e.g., Campaign Classic and Campaign Standard). The individual will leverage this technology to our clients so they can be successful in implementing marketing campaigns. You’ll use SQL, JavaScript, XML, Web Services, and Adobe Campaign API to build sophisticated ETL processes, extend product functionality, and set-up the large-scale delivery of communications with dynamic content in real-time. At RRD Marketing Solutions, we’re all about spreading knowledge and as a result you’ll have the opportunity to not only grow your own skills but you’ll also work with clients and other RRD personnel to show them the value of the implementation and how they can take ownership themselves. The implementation team is at the forefront of client success and you are an important part of the delivery. 

Responsibilities 

Implement and configure Adobe Marketing Cloud marketing automation software for clients based on their business needs and requirements 

Work with business stakeholders, developers, and other disciplines to understand business needs, design effective solutions, and ensure the successful delivery of the solution 

Continue on with the client and solution past implementation and oversee support and enhancements 

Ensure solution meets performance criteria, customer SLAs, and compliance policies 

Lead platform implementations – ensuring consistency of multiple work stream and resources 

Configuration and design to meet client business needs 

Campaign Configuration 

Extend Data Schemas 

Modify Data Forms 

Develop technical workflows 

Configure folder structures & permissions 

Customize target mappings 

Customize typology rules 

Customize platform options 

Customize Seeds 

Customize enumerations 

Define & configure marketing workflow templates 

Define & configure delivery templates 

Implement notifications & external accounts 

Proactive problem diagnosis, troubleshooting and resolution 

Develop applications to increase productivity and increase service quality 

Knowledge transfer/training to clients and teammates on solution implemented 

Facilitation of requirements gathering 

Develop discovery session questionnaire for new client 

Create the functional specifications and ensure they align with the overall implementation design 

Work closely with project and account management 

Responsible for the user acceptance test plan and implementation sign-off 

Evaluate and minimize risk to the solution 

Provide recommendations to management to assist the decisions on proposed investments/solutions 

Support sales team with solution scoping, presentations, demonstrations and use of project estimating tools 

Required Skills 

Bachelor degree in discipline related to functional work or role with 15 years of relevant work experience OR demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience. 

Certified or experienced developer / consultant with Adobe Campaign 

3+ years working in Adobe Campaign Classic (fka Neolane) 

5+ years working in Adobe Marketing Cloud software 

5+ years of SQL development including ETL 

5+ years of scripting/programming experience 

5+ years of Enterprise Software implementation (prefer campaign software experience) 

3+ years of working with XML and HTML 

Database marketing knowledge with experience in digital channels 

Marketing campaign execution experience 

Experience with:
Solution design and database / application architecture 

Microsoft .NET knowledge 

Data management, segmentation, and ETL best practices 

Scripting and query development 

Web development platforms (CMS, Web development frameworks, javascript) 

Web analytics 

Project management methodologies delivery 

Nice to have experience with:
Understanding how networks operate including DNS, NAT, VPN, configuration 

Hands-on shell scripting experience (bash, cshell, bat) 

Hands-on experience setting up SMTP mail exchanges 

Hands-on experience optimizing RDBMS performance 

Skills and related qualifications include technical management, technical understanding, analyzing information, advanced written-verbal communication, complex problem solving, strategic planning, quality management, budget management, asset management, excellent leadership. 

Able to apply broad work experience and knowledge when analyzing complex problems. Must be able to consistently identify critical elements, variables and alternatives to develop solutions. 

Must be able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions. Able to communicate clearly and courteously with those who need to know of decisions/actions/problems. Able to apply excellent business acumen and collaborative skills when resolving problems. 

Requires excellent communication skills with ability to state messages in a clear manner by using language that is easy for others to understand. Able to explain programs policies and procedures in language that is understood by others. 

Must be able to modify communication style both formal and informal to match the appropriate level of the audience targeted. Requires strong understanding of the impact of a message on the organization or customer. Able to write with the clarity and precision necessary for the work being performed. 

RRD is an EEO/AA including Vets and Disabled Employer

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