Business Analyst

ESSENTIAL FUNCTIONS:

· Performs tasks per area of focus within Business Analysis as assigned by Manager.

· Demonstrates clear and working knowledge and concepts of Information Technology.

· Assists with implementation of the particular area of focus within Business Analysis, following strict Project Management Life Cycle / System Development Life Cycle (PMLC/SDLC) processes and guidelines.

· Raises impediments to daily work accordingly.

· Responsible for timely achievement of milestones.

· Effectively gathers and communicates business requirements of projects within the particular area of focus.

· Act as a product champion for at least one system application.

· Act as a liaison between all business departments and the Information Services department.

· Understands the purpose and the basic concepts of Business Process Management (BPM).

· Demonstrates working knowledge of and business modeling techniques and associated process documentation.

· Responds to customer inquiries via phone, online, in-person, etc.

· Creates and maintains process and support documentation.

· Identifies resources needed for future projects.

· Collaborates with stakeholders to create project timelines and assign tasks and deliverables.

· Leads and participates in team/project meetings.

· Routes more complex requests to appropriate senior staff/management.

· Provides work direction to junior team members.

· Provides feedback to performance evaluations for junior team members.

· A bachelor's degree or higher.

QUALIFICATIONS: Education/Experience

• A Bachelor’s degree or Associate’s degree
• A minimum of 1 years of relevant working experience
• Excellent written, analytical, problem solving and verbal communication skills

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