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Business Analyst

Job ID : 38590

Job Title : Business Analyst

Location : Ohio City, OH

Comapny Name : Soro Technologies

Job Type : Full-Time, Part-Time, Contract, Training

Industry : Information Technology

Salary :  $106200 - $107700  per year

Work Authorization : ["OPT","CPT","Entry Level","F1","H4","L1","H1 Visa","TN Permit Holder","Green Card Holder","Canadian Citizen","All EAD","US Citizen"]

No. of Positions : I have ongoing need to fill this role

Posted on : 01-23-2025

Required Skills : Oral, written communication skills, Interpersonal

Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance

Job Description :

Responsibilities:

  • Provide user training and ‘go-live’ support.
  • Utilizes gap analysis, planning backlogs and requirements documentation to author software specifications for enhancements to the system.
  • Translate specifications into user stories and use cases.
  • Support Development team by providing functional clarifications. Act as ‘Scrum Master’ for feature development.
  • Analyze and Review Test Plans with QA team to identify testing requirements.
  • Create and maintain user documentation such as User Guides, Functional Workflows, Configuration Details, Business Rules, and Training and Support Materials.
  • Provide tier 1-3 support to existing clients. Analyze support requests for trends and training or system enhancement opportunities.
  • Provide training to clients upon request, either in person or via web conference.

Key Skills:

  • Oral and written communication skills.
  • Interpersonal and consultative skills.
  • Facilitation skills.
  • Analytical thinking and problem solving.
  • Organizational skills.
  • Knowledge of business structure.
  • Stakeholder analysis.

Company Details :

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