Business Analyst

Job Title:     Business Analyst

Location:      San Francisco, CA

Duration:      6+ months

Visa:            USC, Green Card, EAD/GC,

Requirements:

·         Previous Implementation experience required, Applicant Tracking System implementation experience preferred

·         Prior experience in PeopleSoft 9.2 desired  

·         Experience in SQL desired  

·         Ability to work accurately and effectively even when under pressure  

·         Ability to anticipate upcoming issues and work out potential solutions in advance  

·         Ability to challenge and motivate others  

·         Attention to detail

·         Excellent written and communication skills  

·         Ability to multi-task and support across multiple implementations  

·         Understand other processes and methodologies and can speak intelligently about them and leverage other techniques to provide value to a team/enterprise  

·         Understand basic fundamentals of software development processes and procedures  

·         Understand the value of commitments to delivery made by team  

·         Technical understanding of infrastructure components, their dependencies, and interactions between servers, virtual systems, networks, databases, web applications, etc.  

·         Ability to proactively participate in customer engagements, follow direction from others, work with customers, and participate in technical planning 

Job Summary:

The Business Analyst gathers, reviews, analyzes and evaluates business systems and processes to develop detailed understanding of user needs. They participate in the configuration, development and support of business solutions utilizing Information Technology. Responsible for gathering requirements, performing analysis/design, configuring, testing, documentation, user training and support with the intent to maintain and improve overall Information Systems performance.

They use techniques to troubleshoot complex issues to resolution. They will assist with the design, implementation, and modification of vendor provided and/or custom applications. They may train end users and create related training materials. They will continuously gather business requirements and ensure that post-production issues are minimal. They will work on project related items as assigned. The BA may manage many small projects at the same time.

Essential Duties & Responsibilities:

·         Assist implementation and configuration of solutions  

·         Provide post-implementation support  

·         Run internal and client based UAT sessions in order to validate and obtain sign off the product implementation  

·         Provide day-to-day support and troubleshooting of user and application problems  

·         Collaborate with other IT staff and internal customers in new product reviews, tests and pilots  

·         Provide consulting support on processes and systems issues  

·         Gather and organize information on problems or procedures  

·         Elicit, document and analyze stated requirements and functional specifications for client implementations and cross-functional projects to provide the best solution for business needs  

·         Analyze data gathered and develop solutions or alternative methods of proceeding  

·         Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures  

·         Foster and maintain productive relationships with internal teams and business partners  

·         Keep management informed of any issues  

·         Demonstrate completed product functionality to the stakeholders  

·         Proactively leverage business and functional knowledge of one or more key areas to design solutions that address business nee

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