Customer Service Officer
Job ID : 27896
Job Title : Customer Service Officer
Location : Riverside, CA
Comapny Name : Ams Roofing Construction
Job Type : Full-Time, parttime
Industry : Customer Service
Salary : $15 - $45 per hour
Work Authorization : ["Array"]
No. of Positions : 2-4
Posted on : 10-03-2021
Required Skills : CSR
Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance
Job Description :
- Hiring a customer service representative to manage customer queries and complaints.
- You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
- To do well in this role, you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Requirements:
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Company Details :
Company Information hidden please Login to view details
Software Engineer
Comapny Name :Twelve Labs
Job Location :San Jose, CA
Job Description:
Responsibilities: Design of complete building automation systems, including the specification and sizing of controllers, electromechanical devices, sensors, netwo
View Job
Business Analyst
Comapny Name :Atechstar
Job Location :Chicago, IL
Job Description:
Responsibilities: Collaborate with cross-functional teams to gather business requirements and translate them into data-driven solutions and product features
View Job
IT Business Analyst
Comapny Name :Matal
Job Location :Manchester, MI
Job Description:
Responsibilities: Liaison between business stakeholders and technical staff. Elicit, plan, and analyze business and technical requirements.
View Job