Data Analyst

Requirment:

• Acts as the liaison among Professional Services, Customer Success, External Healthcare Payer/Carrier, Customers, Product and Engineering teams) to thoroughly understand data quality requirements and the impact of high/low data quality and get customers launched on time and troubleshoot any open issues.
• Performs thorough data testing to ensure it meets data specifications.
• Conducts data architecture analysis and develops data flows aligned to enterprise data architecture vision.
• Understands and considers the business implications of data and communicates with impacted groups as necessary.
• Implements appropriate processes for defining data requirements with external and internal partners.
• Coordinates internally & externally to define, document, and execute the setup, quality, cadence, and method of delivery of data files.
• Operationalizes data onboarding and data maintenance related to the functional area of healthcare payer/carrier data or other customer datasets.
• Understands the custom Castlight data models, products, and internal tools that support the data onboarding and maintenance processes.
• Completes assigned Customer launch projects and its related activities including but not limited to setting up configurations, troubleshooting and fixing data issues and web services integrations, and acting as technical contact with third party vendors, carriers/payers or customers.
• Troubleshoots and problem-solves technical/data-related issues identified through requirements gathering, testing, and/or user-reported escalations. Supports post-production implementations, coordinates or implement data fixes.
• Communicates with internal stakeholders regularly to provide status updates and ensures project timelines and scopes are being managed appropriately.

Key Skills:

• Data cleaning and preparation.
• Data analysis and exploration.
• Statistical knowledge.
• Creating data visualizations.
• Creating dashboards and reports.
• Writing and communication.
• Domain knowledge.

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