Data Analyst
Job ID : 34676
Job Title : Data Analyst
Location : Dallas, TX
Comapny Name : codesbright
Job Type : Full-Time, Part-Time, Contract, Training
Industry : Information Technology
Salary : $102700 - $104000 per hour
Work Authorization : ["OPT","CPT","Entry Level","F1","H4","L1","H1 Visa","TN Permit Holder","Green Card Holder","Canadian Citizen","All EAD","US Citizen"]
No. of Positions : I have ongoing need to fill this role
Posted on : 09-13-2023
Required Skills : Writing, communication, Domain knowledge.
Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance
Job Description :
Responsiblties:
- Collect and analyze data from various sources related to WarmLine services, including call logs, surveys, and feedback forms.
- Utilize analytical insights to inform strategic choices and drive better service outcomes.
- Interpret data and identify patterns, trends, and insights through statistical models and data visualization.
- Develop and implement data tracking strategies, including creating data dashboards and improving data collection methods.
- Collaborate with the WarmLine team to identify areas of improvement and make recommendations for service enhancements.
- Create regular reports using data analysis tools and presenting findings to a non-technical audience.
- Stay up-to-date with industry trends and best practices in data analysis and reporting.
- Collaborate with IT staff to ensure the reliability, security, privacy, and accessibility of data.
- Work with the Warmline Program Director to define data metrics and set program goals.
- Complete specific assignments as requested by the NAMI OC WarmLine Operations Manager and/or Program Directors.
- Participate in training and professional development: Attend regular training sessions and professional development opportunities to enhance knowledge and skills related to crisis intervention and support.
- Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times, as determined by a supervisor in order to meet the needs of the organization.
Knowledge:
- Must be available to work some weekends.
- Provide appropriate communication skills while offering compassionate listening and peer support in operating the WarmLine for a minimum 4 hours per week.
- Ensure a present and attentive approach, adhering to the guidelines, to maintain the efficiency and effectiveness of our peer support service on the WarmLine.
- Exhibit a strong understanding of peer ethics and maintain appropriate boundaries while providing empathetic support and fostering a safe environment for individuals seeking mental health support and resources.
Key Skills:
- Data cleaning and preparation.
- Data analysis and exploration.
- Statistical knowledge.
- Creating data visualizations.
- Creating dashboards and reports.
- Writing and communication.
- Domain knowledge.
Company Details :
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