Enterprise Architect
Job ID : 26291
Job Title : Enterprise Architect
Location : Foster City, CA
Comapny Name : QData
Job Type : contract
Industry : Information Technology
Salary : $40 - $45 per hour
Work Authorization : ["OPT","H4","Have H1 Visa","Green Card Holder","Canadian Citizen","US Citizen"]
No. of Positions : 1
Posted on : 07-02-2020
Required Skills : Enterprise Architect
Benefits : None of These
Job Description :
Hi,
Hope you are doing good…!!!
We have an urgent requirement below, please go through Job description and send your updated profile and expected rate ASAP.
Please reach me at -----@----.com
Job Title: Enterprise Architect
Job Location: FOSTER CITY, CA
LinkedIn is mandatory
Job Description :-
- Enterprise Architect-Technical Solution
- To adhere to quality standards, regulatory requirements and company policies
- To provide support for on call escalations and doing incident & problem management
- To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team
- To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
- Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives
- To participate or contribute on EN business in creation of proposals to drive Service improvement plans
Thanks & Regards,
Joe Manda
QData Inc.
-----@----.com
Direct: (469) 262-0160
2440 Timber Ridge Dr, Unit #103,
Suite A, Frisco, TX-75036.
Company Details :
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