Help Desk Analyst
Job ID : 30624
Job Title : Help Desk Analyst
Location : Wyoming, MI
Comapny Name : Atechstar
Job Type : Full-Time, parttime, contract, training
Industry : Information Technology
Salary : $128000 - $149000 per year
Work Authorization : ["OPT","CPT","F1","H4","L1","Have H1 Visa","Green Card Holder","Canadian Citizen","US Citizen"]
No. of Positions : I have ongoing need to fill this role
Posted on : 09-12-2022
Required Skills : Hardware, Software, Customer service
Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance
Job Description :
Responsibilities:
- Works with users and provides desktop support.
- Maintains IT-related equipment such as computers and network inventory.
- Works alongside engineers in the deployment of new technology.
- Manages security groups, computers, and users in Active Directory.
- Manages ticketing system and escalates issues as required, to administrators and management if needed.
- Installs PCs, printers, and IT-related accessories.
- Supports desktop phone and conference room messaging and collaboration systems.
- Troubleshoots printer and copier issues.
Key Skills:
- In-depth knowledge of hardware and software.
- Up-to-date knowledge of IT and software trends.
- Strong customer service ethos.
- The ability to work well with people from all backgrounds.
Company Details :
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