IBM Sterling OMS Consultant

Role: Sterling / Sigma Consultant

Location: Frisco, TX

This position is responsible for Sterling/Sigma Catalog maintenance, development and setup that will ultimately have an impact on all end user set up and billing.  This includes the all project work to include setup, testing and production.  This position will be responsible for the implementation of all new product launches and other high-level project work. The following are overall ultimate responsibility of the position:

• Complex entries in the master product catalog.
• Project management to ensure all deadline and Service Level Agreements are met.
• Detailed analysis of new product requirements.
• Sign off on requirements, test cases and “go’ decisions.
• Maintenance, and Adherence of Service Level Agreements
• Develop and maintaining working relationships with business partners (Customer Care Regulatory, Product Management, Marketing, Accounting, IT, etc.)
• Keep abreast of technological developments and new products. Assist in supporting new software releases.
• Strong direction and involvement with new product launches, promotional planning.
• Provide for and ensure the timely and accurate resolution of business partner service requests
• Serve as a technical resource and provide functionality guidance to tables team, Business Partners, and various Information Systems partners.
• Provide mentoring to tables analyst and systems analyst.
• Recommend alternative approaches, considering application functionality and business requirements on new offerings.
• Departmental processes and procedures.
• On-Call support and rotation
• SOX knowledge and compliance

Required Education/Experience

• Minimum 3 years of related work experience
• Must have working knowledge of common PC applications, such as MS Excel, MS Word, Outlook and Access as well as the ability to learn our billing systems and query tools.
• Strong SQL skills
• Mongo DB knowledge
• CRM Knowledge
• Proficient in SQL and AS 400 experience.
• Programming experience in Java, Angular JS
• Must be self-motivated, flexible, enjoy working as part of a team, and can prioritize and manage multiple tasks, diverse responsibilities and deadlines. Must possess strong analytical, communication, mathematical and organizational skills.
• Ability to train others
• Preferred Telecommunications Experience.
• Preferred Four Year degree with emphasis in Computer Science.
• Preferred previous billing experience.
• Preferred product catalog experience.

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