It Data Analyst
Job ID : 35043
Job Title : It Data Analyst
Location : Philadelphia, PA
Comapny Name : codesbright
Job Type : Full-Time, Part-Time, Contract, Training
Industry : Information Technology
Salary : $456000 - $678000 per year
Work Authorization : ["OPT","CPT","Entry Level","F1","H4","L1","H1 Visa","TN Permit Holder","Green Card Holder","Canadian Citizen","All EAD","US Citizen"]
No. of Positions : I have ongoing need to fill this role
Posted on : 10-12-2023
Required Skills : Data Visualization, Data Cleaning, Python.
Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance
Job Description :
Responsiblties:
- Proactively analyze data to answer key questions for stakeholders, with an eye on what drives operational performance, and investigate and communicate which areas need improvement in efficiency and productivity.
- Designs and develops reports, dashboards, and data visualizations utilizing in-house tools.
- Produces analyses based on operational data to support operational improvement and consistency.
- Serves as the data expert for IT Service data, including ServiceNow system reports and maintains an inventory IT reports.
- Responsible for educating IT and the Business on ServiceNow collected data.
- Works closely with IT stakeholders, facilitating effective communication and collaboration to identify and address data-related issues, requirements, and opportunities.
- Collaborates with ServiceNow Developer and/or directly with key business users to ensure business requirements and report specifications are documented accurately and completely.
- Partners with IT resources to understand complex issues and analyzes and presents data in a meaningful way for decision making.
- Present data-driven insights to IT stakeholders, enabling them o make informed decisions and drive continuous improvement.
- Develops and implements data quality assurance process and methodologies to ensure the accuracy, completeness, and consistency of IT data.
- Identifies and remediates data discrepancies, anomalies, and errors through data cleansing and validation techniques.
- Drives workflow and process change by identifying opportunities for improvement derived from ServiceNow and other third party systems data analysis.
- Works with Business System Analysts and IT Project Managers to support requests for data on projects.
- Follows established SDLC, change control, release management and incident management processes.
- Applies business knowledge to recommend enhancements to reporting models.
- Leads sessions with business areas to understand their reporting needs, provide recommendations for potential revisions to existing reports or scope out new reports when required.
Experience:
- 3+ years of experience in data analysis.
- Proven analytics skills, including mining, evaluation, and visualization.
- Previous experience working with relational databases.
- Technical writing experience in relevant areas, including queries, report, and presentations.
- Strong SQL or Excel skills, with aptitude for learning other analytics tools.
- Experience with IT Service and Support workflows.
- Experience with ServiceNow platforms.
Key Skills:
- Databases like Oracle, Microsoft SQL, and MySQL
- Data Visualization.
- Data Cleaning.
- Python.
- SQL and NoSQL.
- Machine Learning.
Company Details :
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