IT Service Desk Engineer
Job ID : 30387
Job Title : IT Service Desk Engineer
Location : Bismarck, ND
Comapny Name : Atechstar
Job Type : Full-Time, parttime, contract, training
Industry : Information Technology
Salary : $140400 - $157000 per year
Work Authorization : ["OPT","CPT","F1","H4","L1","Have H1 Visa","TN Permit Holder","Green Card Holder","Canadian Citizen","US Citizen"]
No. of Positions : I have ongoing need to fill this role
Posted on : 09-05-2022
Required Skills : Adaptability, Teamwork, Interpersonal.
Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance
Job Description :
Job description:
Responsibilities:
- Taking ownership of customer reported issues & solving their problems by providing resolution.
- Researching, diagnosing, & identifying solutions to resolve system/application issues.
- Installing, configuring, troubleshooting System OS issues and various applications
- Should possess ability to learn & work on changing & emerging technologies.
Experience:
- Installation & configuration of Operating system with various methods like Bootable PD etc.
- Ensure proper closure/resolution for all the issues.
- Document technical issues in the knowledge database.
- Certification in new technologies like Azure, ITIL, AWS will be added advantage.
- Keep track of users system issues until resolved by adhering to the SLA.
Key Skills:
- Customer service.
- Communication skills.
- Adaptability.
- Teamwork skills.
- Interpersonal skills.
Company Details :
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