IT SUPPORT ANALYST
Job ID : 29317
Job Title : IT SUPPORT ANALYST
Location : Reston, VA
Comapny Name : Atechstar
Job Type : Full-Time, parttime, contract, training
Industry : Information Technology
Salary : $358900 - $499000 per year
Work Authorization : ["OPT","CPT","F1","H4","L1","Have H1 Visa","TN Permit Holder","Green Card Holder","Canadian Citizen","US Citizen"]
No. of Positions : I have ongoing need to fill this role
Posted on : 07-25-2022
Required Skills : IT SUPPORT ANALYST
Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance
Job Description :
Should be comfortable for 24x7 Support. Should research and identify solutions of software and hardware issues Ask customers targeted questions to quickly understand the root of the problem. Excellent listening and questioning skills, Interact confidently with clients to establish what the problem is and explain the solution. Either via phone, email or chat, until theyve solved a technical issue on remote locations Properly escalate unresolved issues to appropriate internal SMEs or teams or external vendor and follow-up till closure Provide prompt and accurate feedback to end users Refer to internal knowledge database or external resources to provide accurate tech solutions Follow up with clients to ensure their IT systems are fully functional after troubleshooting Prepare accurate and timely reports Have a Bachelor's degree in B Sc/BCA/B Tech/BE
Company Details :
Company Information hidden please Login to view details
Java FSD
Comapny Name :Cloud Q Solutions LLC
Job Location :Texas
Job Description:Python Developer
Comapny Name :Atechstar
Job Location :Ohiopyle, PA
Job Description:Software Developer
Comapny Name :