Program Manager
Job ID : 36196
Job Title : Program Manager
Location : Alpharetta, GA
Comapny Name : Matal
Job Type : Full-Time, Part-Time, Contract, Training
Industry : Information Technology
Salary : $17100 - $19100 per year
Work Authorization : ["OPT","CPT","Entry Level","F1","H4","L1","H1 Visa","TN Permit Holder","Green Card Holder","Canadian Citizen","All EAD","US Citizen"]
No. of Positions : I have ongoing need to fill this role
Posted on : 02-20-2024
Required Skills : Effective leadership, interpersonal, communication skills.
Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance
Job Description :
Responsibilities:
- Investigate reported escalations across multiple channels, while providing timely and accurate responses to our partners.
- Develop and implement scalable solutions to support our global partners.
- Develop and maintain standard internal project and process documentation.
- Drive efficiency, productivity and customer-experience improvements.
- Influence external partners effectively in collaboration with the Payment Partnerships team.
- Become an expert in core risk and support infrastructure, tools, systems, and data.
Qualifications:
- 4+ years of experience in operations, project management, business, consulting or related fields.
- 2+ years of relationship and / or partner management.
- Experience working in an ambiguous space and driving projects from ideation to launch.
- Knowledge of core payment processing, commerce platforms, and risk systems.
- Experience driving cases through the process of resolution.
- Experience in assessing, analyzing and resolving.
Key Skills:
- Effective leadership, interpersonal and communication skills.
- The ability to command respect and to create a sense of community amongst the members of the project teams.
- Good knowledge of techniques for planning, monitoring and controlling programmes.
Company Details :
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