Quality Assurance Analyst

Responsiblties:

• Develop and work exception reports and/or queries to monitor issues or concerns.
• Partner with functional areas to determine the root cause of issues and help develop action plans to address the issues.
• Create reporting formats and report findings in a timely and accurate manner.
• Track and follow-up on the status of all open issues to ensure action plans are implemented in the most effective and efficient manner. Document and report the status on a regular basis.
• Support Compliance department with third-party audits and exams by responding to inquiries and/or fulfilling requests.
• Foster mutually beneficial relationships with all functional areas by continually acting as a partner and resource to the area and staff.

Requirements:

• Bachelor’s degree in related field or equivalent work experience.
• Proficient skills and experience using Microsoft Office applications such as Word, Excel, and Power-Point.
• Self-directed with ability to work independently and as part of a team to achieve goals and objectives.
• Demonstrated ability to prioritize, organize, and function effectively with multiple tasks/assignments.
• Knowledge of and/or experience using various formal or informal audit/testing protocols, methodologies, techniques, and tools, preferred.
• Experienced using Business Objects or similar data querying tools, preferred.

Key Skills:

• A Quick Learner. 
• Meticulous Attention To Detail. 
• Analytical. 
• Good Coaching And Verbal Communication. 
• Good Written Communication. 
• Empathetic And Emotionally Intelligent.
• Ability To Work As Part Of A Team.

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