System Analyst
Job ID : 35471
Job Title : System Analyst
Location : Hoken, NJ
Comapny Name : Emblue
Job Type : Full-Time, Part-Time, Contract, Training
Industry : Information Technology
Salary : $87000 - $92000 per year
Work Authorization : ["OPT","CPT","Entry Level","F1","H4","L1","H1 Visa","TN Permit Holder","Green Card Holder","Canadian Citizen","All EAD","US Citizen"]
No. of Positions : I have ongoing need to fill this role
Posted on : 12-06-2023
Required Skills : Excellent analytical skills, Good interpersonal, client-handling skills,
Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance
Job Description :
Responsibilities:
- Assist with product support functions, provide direct assistance to users, troubleshoot systems/database administration issues and conduct training for AMC User's and functional staff.
- Manage and monitor GTIMS network accounts and GTIMS functionality on workstations, servers and the network.
- Perform GTIMS Software Testing as needed.
- Use knowledge of Air Force training and experience with Air Force training information systems to support users and troubleshoot issues.
- Provide training to new users as well as training that introduces new upgrades, functions, and releases.
- Document issues that arise in the current helpdesk ticket system.
- Monitor customer helpdesk ticket workflow and status.
- Provide status reports on site activities as required.
- Attend team project meetings.
- Provide analysis and documentation of project-related issues, tasks, and related work activities.
Key Skills:
- A high level of technical expertise and broad knowledge of hardware, software and programming.
- Excellent analytical skills.
- A methodical, investigative and inquisitive mind and attention to detail.
- Good interpersonal and client-handling skills, with the ability to manage expectations and explain technical detail.
Company Details :
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