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System Analyst

Job ID : 38607

Job Title : System Analyst

Location : Ohio City, OH

Comapny Name : Twelve Labs

Job Type : Full-Time, Part-Time, Contract, Training

Industry : Information Technology

Salary :  $25000 - $35000  per year

Work Authorization : ["OPT","CPT","Entry Level","F1","H4","L1","H1 Visa","TN Permit Holder","Green Card Holder","Canadian Citizen","All EAD","US Citizen"]

No. of Positions : I have ongoing need to fill this role

Posted on : 01-24-2025

Required Skills : Strong analytical skills, Problem-solving skills, Project management skills.

Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance

Job Description :

Responsibilities:

  • Maintain Quality Management System performance and uptime through monitoring, analysis, and resolving system issues.
  • Manage end-user support tickets, ensuring timely resolution within established Service Level Agreements (SLAs).
  • Collaborate with teams to identify business requirements and translate them into technical solutions.
  • Conduct system audits to identify areas for improvement.
  • Review and implement changes to the validated state of systems through change control processes.
  • Provide end-user support and training on QMS systems.

Experience:

  • Proven ability in systems analysis or a related role, focusing on QMS systems.
  • Experience managing multi-lingual and multi-cultural end-user support.
  • Experience in regulated environments.
  • Knowledge of Good Manufacturing Practices Software Development Lifecycle and Computer Systems Validation.
  • Salesforce Admin Beginner Certification in Trailhead.
  • Familiar with middleware integration tools like MuleSoft, Oracle Fusion Middleware and Informatica.

Key Skills:

  • Strong analytical skills.
  • Problem-solving skills.
  • Project management skills.
  • Teamwork skills.
  • Written and verbal communication skills.
  • Interpersonal skills.

Company Details :

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