System Analyst
Job ID : 38607
Job Title : System Analyst
Location : Ohio City, OH
Comapny Name : Twelve Labs
Job Type : Full-Time, Part-Time, Contract, Training
Industry : Information Technology
Salary : $25000 - $35000 per year
Work Authorization : ["OPT","CPT","Entry Level","F1","H4","L1","H1 Visa","TN Permit Holder","Green Card Holder","Canadian Citizen","All EAD","US Citizen"]
No. of Positions : I have ongoing need to fill this role
Posted on : 01-24-2025
Required Skills : Strong analytical skills, Problem-solving skills, Project management skills.
Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance
Job Description :
Responsibilities:
- Maintain Quality Management System performance and uptime through monitoring, analysis, and resolving system issues.
- Manage end-user support tickets, ensuring timely resolution within established Service Level Agreements (SLAs).
- Collaborate with teams to identify business requirements and translate them into technical solutions.
- Conduct system audits to identify areas for improvement.
- Review and implement changes to the validated state of systems through change control processes.
- Provide end-user support and training on QMS systems.
Experience:
- Proven ability in systems analysis or a related role, focusing on QMS systems.
- Experience managing multi-lingual and multi-cultural end-user support.
- Experience in regulated environments.
- Knowledge of Good Manufacturing Practices Software Development Lifecycle and Computer Systems Validation.
- Salesforce Admin Beginner Certification in Trailhead.
- Familiar with middleware integration tools like MuleSoft, Oracle Fusion Middleware and Informatica.
Key Skills:
- Strong analytical skills.
- Problem-solving skills.
- Project management skills.
- Teamwork skills.
- Written and verbal communication skills.
- Interpersonal skills.
Company Details :
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