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Analyst - Health & Benefits

Willis Towers Watson – Seattle, WA

Our Health and Benefits business helps large and mid-size clients control health and welfare plan costs, improve health outcomes and promote employee engagement through broad-based, state-of-the-art tools and solutions. We provide consulting expertise that encompasses creative plan design, vendor evaluation and management, pricing and funding strategies, data analytics, valuation support, and compliance and governance strategies. We also provide specialty consulting services including clinical/health management program design, pharmacy solutions, disability/absence management strategies and auditing services. Product based solutions such as our pharmacy purchasing coalition round out our broad-based suite of offerings.

The Role
As a Health and Benefits Analyst you will contribute to a wide variety of complex projects involving the design, financing, delivery, and ongoing management of the full spectrum of health and group benefit programs. Programs typically include medical, pharmacy, dental, vision, life, disability, leave and flexible benefits. You will interface with vendors and clients internally and externally, create client deliverables, and ensure quality standards are met. Typical client size is 1,000 to 10,000 lives.

Performance Objectives:

  • Organize and manage project plans for deliverables and aim to exceed internal/external expectations
  • Build strong relationships internally and collaborate effectively on cross-functional teams
  • Communicate and liaise with colleagues and clients regarding data collection and project execution
  • Demonstrate natural ease when working with clients and colleagues at all levels
  • Increase efficiency within client teams by identifying ways to improve processes
  • Prepare the first draft of deliverables for review by associates and directors
  • Assist with financial analyses including developing pricing and employee contributions strategies, modelling plan design alternatives and calculating reserves
  • Conduct benchmarking studies and other research; provide value added commentary and summaries
  • Design, distribute and evaluate responses to surveys and RFPs
  • Contribute to sales and marketing efforts by participating in proposals and responding to RFPs
  • Analyze and compare vendor products, services and contracts
The Requirements
  • Well organized and detail oriented
  • Strong written and verbal communication skills
  • Anticipates future needs and requests
  • Takes initiative to ask questions and seek help when needed
  • Ability to respond to all communications effectively and in a timely manner
  • Flexibility and proven ability to diagnose and resolve issues; strong client service orientation
  • Ability to work both independently and on client teams and enjoys a fast-paced environment
  • Interest and ability to think beyond the task at hand and understand how ones work fits into the broader landscape
  • Ability to project manage multiple tasks during a day. This includes prioritizing deliverables and communicating well on project updates with your teams
  • Excellent Microsoft Office skills, particularly in Excel
  • Bachelors degree required

Equal Opportunity Employer/Vet/Disability

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