Analyst, Supplier Performance

Essendant Management Services LLC – Deerfield, IL

Major Responsibilities

  • Manages all administrative aspects for the Essendants Supplier Compliance Program including supplier scorecard activity.
  • Analyzes/resolves disputed packaging, labeling, and shipping requirements charge backs by facility/supplier, assess non-related communications received and forward to appropriate FSC department for research/resolution.
  • Creates monthly billing and quarterly debit reversal files for supplier compliance charge backs.
  • Serves as Operations liaison with field locations regarding supplier compliance improvement. Participates in supplier calls to identify areas of improvement and work to resolution.
  • Supports process and systems changes that streamline the Supplier Performance Management processes. Analyzing key performance metrics to determine root cause performance issues and drive change.
  • Support and coordinate process audit requirements for key management controls as part of annual Sarbanes Oxley or Internal Audit requirements.
  • Work in partnership with product category leads to integrate performance data into category strategies for relevant categories and suppliers. Drive supplier adoption of key tools and technology around EDI.
  • Work cross functionally with other departments within Essendant, e.g., Merchandising, IT, Inventory, and Operations.
  • Develop and actively maintain process workflows and documentation.
  • Maintain a suite of reports that cover all aspects of supplier performance continue to improve and add content.
  • Performs other duties as assigned.

  • Skills/Knowledge

  • Tenacity pursuing vendor issues and a strong sense of urgency to correct them.
  • Strong problem-solving skills - inquiry, analysis, fact finding, solution identification and standardization.
  • Proficient verbal and written communication skills.
  • Ability to prioritize and manage multiple assignments and meet tight deadlines.
  • Ability to work independently and adapt to changing work priorities.
  • Strong attention to detail.
  • Expert abilities in Excel (i.e. Visual Basic) and Access or other database and reporting tools.
  • Intermediate understanding of all elements of the supply chain: procurement, inventory control, receiving, fulfillment, transportation and returns.
  • Strong interpersonal skills that foster collaboration within team, with business partners, and with cross-functional stakeholders.

  • Education and Experience

  • Bachelors Degree required, preferably in Supply Chain Management, Operations Management or related quantitative discipline.
  • Minimum of three years progressive experience, preferably in a large corporate environment. Five years experience preferred.
  • Experience presenting to groups and senior management.
  • CPM, CPIM, or CSCP certification a plus.
  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.

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