Get your dream job within 2 days (HURRY UP)ENROLL NOW
+

Application Support Analyst


Job Id : 635

Jobtitle : Application Support Analyst

Location : Livonia, Livonia, Michigan

Company Name : WorkForce Software

Industry : Information Technology

Salary : $50,000 - $70,000  YEAR

Job type : Fulltime

Posted on: 2019-07-01


Required Skills : Engineering, Information Technology, Design

Benefits : No benefits are available


Responsibilities

Work directly with customers to troubleshoot and resolve application/system issues efficiently to drive customer satisfaction

Build relationships and trust with customers through open and interactive communication

Collaborate with internal stakeholders and management to reduce defects and improve overall product/system performance

Contribute to customer self-help by authoring relevant knowledge base content

Stay current on technical specifications for WorkForce Software products and Human Capital Management applications through continuous learning activities.

Requirements

Strong technical and analytical aptitude, specifically in the area of complex, enterprise software applications.

Prior technical/system support experience in a customer-facing role is highly preferred

Experience with SQL and writing complex queries desired

Excellent oral and written communication skills.

Prior customer service experience is highly preferred

Experience with business applications, such as Word, Excel, etc.

Must work well as a team member and individually.

Familiarity or experience utilizing Java, C#, C++ or 4GL programming languages is preferred.

Experience or background in HR, Payroll, or Time and Attendance preferred.

Must be able to join on-call rotation and cover evenings/weekends as necessary.

Latest jobs for you

  • UI Developer

    VST Consulting, Inc Kern, FL

    Required Skills and Experience 4 years of professional experience in software development 4 ...

    View Job
  • ETL Tester

    VST Consulting, Inc Jersey City, NJ

    Required Skills : At least 1-5 Years of experience in ETL and Data warehouse Testing ...

    View Job
  • SQL/ETL Developer

    VST Consulting, Inc Dallas, TX

    Required Qualifications: With 6+ Years of Exp and In-depth knowledge of business processes, ...

    View Job
  • Sr. Java Developer

    Donato Technologies Inc Irving, TX

    Job Description Senior Software Developer with our Application Security Identity and Access ...

    View Job
  • Sr. DevOps Architect

    Donato Technologies Inc Jersey City, NJ

    Job Description:  The Senior DevOps Tools Architect is a leader with hands-on technical, ...

    View Job

Thanks For Your Feedback

We’re an equal opportunity provider.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
OPTnation.com is not a Consulting Company/Training Company/H1B Sponsor.

Attach A Resume First