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Application Support Analyst

Job Id : 633

Jobtitle : Application Support Analyst

Location : Pontiac, IL

Company Name :  Innovative Technology Solutions

Industry : Information Technology

Salary : $70,000 - $80,000  PER YEAR

Job type : Fulltime

Posted on: 2019-07-01

Required Skills : Engineering, Information Technology, Design

Benefits : 401K,None Of These

Provide SQL database support

Run queries and reports from SQL databases

Create or modify SQL queries as directed by Caterpillar based off of requests and business needs

Make changes to SQL databases as directed by Caterpillar based on requests to change or collect new data sets

Resolve application and software related issues andor coordinate with the software vendor for resolution

Provide Root Cause Analysis on issues impacting computers on the factory floor and make necessary corrections or make recommendations to the site on changes to improve esolve the impact

Basic understanding of network infrastructure (switches, routers, cabling, architecture understanding

Create and manage MFG Pro accounts

Assist with non-standard account administration in Active Directory

Development skill in C#

Qualifications Include

Associate's Degree and 3-5 years related experience

Previous multi-level system troubleshooting experience required

SQL Database knowledge

C# development familiarity preferred

Application Support Background

Ability to create documentation of issues for future troubleshooting.

Basic Knowledge - Active Directory, GPO, Users, Groups

ITS offers a competitive salary and benefits program which includes:

Medical/dental plans

Prescription drug program

Vision plan

401(k) with company match

Tuition reimbursement

Flexible spending account

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