Job Id : 633
Jobtitle : Application Support Analyst
Location : Pontiac, IL
Company Name : Innovative Technology Solutions
Industry : Information Technology
Salary : $70,000 - $80,000 PER YEAR
Job type : Fulltime
Posted on: 2019-07-01
Required Skills : Engineering, Information Technology, Design
Benefits : 401K,None Of These
Provide SQL database support
Run queries and reports from SQL databases
Create or modify SQL queries as directed by Caterpillar based off of requests and business needs
Make changes to SQL databases as directed by Caterpillar based on requests to change or collect new data sets
Resolve application and software related issues andor coordinate with the software vendor for resolution
Provide Root Cause Analysis on issues impacting computers on the factory floor and make necessary corrections or make recommendations to the site on changes to improve esolve the impact
Basic understanding of network infrastructure (switches, routers, cabling, architecture understanding
Create and manage MFG Pro accounts
Assist with non-standard account administration in Active Directory
Development skill in C#
Associate's Degree and 3-5 years related experience
Previous multi-level system troubleshooting experience required
SQL Database knowledge
C# development familiarity preferred
Application Support Background
Ability to create documentation of issues for future troubleshooting.
Basic Knowledge - Active Directory, GPO, Users, Groups
ITS offers a competitive salary and benefits program which includes:
Prescription drug program
401(k) with company match
Flexible spending account
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