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Application Support Specialist

Apex Systems – Pontiac, MI



SQL (Programming Language), Architecture, C Sharp (Programming Language), .NET Framework, Kubernetes, Ansible, JavaScript (Programming Language), Reports, Power Distribution Unit, Network Switches, Infrastructure, Administration, React, Troubleshooting (Problem Solving), Complex Problem Solving, Agile Software Development, Analysis, PMI Certified, International Institute Of Business Analysis (IIBA) Certified, Technical Support, Web Conferencing



Salary : $200000 - $500000  / YEAR

Job Description Providing a technician on-site to perform factory PC and application support out of scope from PC Lifecycle Management (PCLM)   Basic understanding of network infrastructure (switches, routers, cabling, architecture understanding On-site hardware and software troubleshooting on for PC equipment in the factory Diagnose hardware failures and replace failed part, replace PC or coordinate repairs with 3rd party vendor Resolve application and software related issues andor coordinate with the software vendor for resolution Provide Root Cause Analysis on issues impacting computers on the factory floor and make necessary corrections or make recommendations to the site on changes to improveresolve the impact Support Client developed applications Troubleshoot and resolve issues related to these applications up to and including the necessary coding changes approved by client Make approved coding changes to applications based on requests for change, enhancements and new features to these applications   Provide SQL database support Run queries and reports from SQL databases Create or modify SQL queries as directed by client based off of requests and business needs Make changes to SQL databases as directed by client based on requests to change or collect new data sets Create and manage MFG Pro accounts Assist with non-standard account administration in Active Directory Assist with other factory IT projects and initiatives as requested Assist with end user support as requested Development skill in C About Apex Systems: Apex offers a number of resources to our contractors including: Training and Development programs - We have a webinar series with global experts who deliver 3-4 technical and leadership webinars a month around hot topics/technologies such as Agile, DevOps, Angular, Node, React, JavaScript, .NET Core, Java 8/9, Redux, Ansible, Kubernetes, etc. Many of these webinars are worth certification credits for major certifying bodies such as PMI, IIBA, and CompTIA (i.e. PDU, CDU, and CEU credits). We can also provide a technical training license (eligibility required) Benefits - Health, Dental, Vision, 401K, and Employee Stock Purchase Program Strong Support Network - A network of Recruiters, Support Services, and Contractor Care Representatives are here to help our contractors succeed. We have a job portal which has all of our job openings with our 1,200+ clients. We also have off-boarding/end of assignment resources to help you during the transition when you’re wrapping up, including a Career Coaching Program and 15+ Career Readiness workshops for job seekers  

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