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Branch Operations Manager

Zeeland Lumber & Supply – Waterford, MI

The Branch Operations Manager plans, directs, and coordinates all activities of the operation and ensures the most effective and economical production of quality goods in a timely and safe manner. The Branch Operations Manager aligns closely with customer service, quality, finance and others in tactical support of the overall strategic goals and objectives of the organization. This person would be responsible for profit contribution by managing staff; establishing and accomplishing business objectives, setting goals and action plans to achieve results. Job Duties:
  • Manage branch warehouse and inventory.
  • Manage operation schedule and work closely with corporate to handle overflow situations
  • Plans and develops work schedules to ensure adequate service.
  • Find efficiencies through optimum work schedules, branch configuration, and placement of employees. Identify inefficient areas and work with employees to overcome challenges.
  • Experience managing DOT fleet of drivers and dispatchers.
  • Audits and maintain inventories supplies and equipment.
  • Analyzes & facilitates budget requests to identify areas in which reductions can be made.
  • Monitoring direct labor hours, project costs, and work schedules.
  • Ensure budget is maintained and labor scheduling does not exceed budget requirements
  • Monitor variances in material and labor in coordination with Project Managers to obtain maximum efficiency
  • Builds company image by collaborating with customers, and employees; enforcing ethical business practices.
  • Assist in the promotion of services performed to develop new markets, increase share of market, and obtain competitive position in industry.
  • Develop necessary business plans to enhance all program requirements; including throughput, labor hours, cycle, cost productivity, and image.
  • Maintains quality service by establishing and enforcing organization standards.
  • Be responsible for meeting all established cost, quality, and delivery commitments
  • Provide leadership for process improvement, regular team meetings and safety; facilitates proactive problem-solving
  • Customer focused from both an internal and external perspective.
  • Provide leadership in supply chain management to create value and minimize risk to the operation and to the organization. Ensure optimization of supply chain partnerships focusing on performance, quality, delivery, and cost.
  • Select, hire, train, develop, and provide ongoing leadership and direction of assigned employees.
  • Demonstrated ability to raise performance by building and maintaining positive relationships with all associates through coaching, development and instilling a continuous improvement mind-set.
  • Able to effectively work across all organizations and create alignment and focus.
  • Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees.
  • Ability to deliver, meet deadlines, and have results orientation.
  • Ability to handle multiple projects.
  • Complex problem solving capability.
  • All other responsibilities as assigned.
Job requirements:
  • Excellent interpersonal communication skills.
  • Experience managing fleet of DOT drivers and dispatchers.
  • Strong operational aptitude, with problem solving skills.
  • Extensive knowledge of the building product industry, with a wide scope of knowledge in regards to our product groups.
  • Ability to lead and motivate others.
  • Warehousing and Inventory Management experience is required
  • Bachelors degree or a minimum of 5 years operations management experience
  • P&L management experience is highly desired
  • Experience with Microsoft Word, Excel, and Outlook.
  • Warehousing and Inventory Management experience is required
  • Management, Staffing, Management Proficiency, Coordination, Coaching, Developing Standards, Financial Planning and Strategy, Process Improvement, Decision Making, Strategic Planning, Quality Management
We offer a competitive benefits package offering the following:
  • Medical, Vision, and Dental Coverage
  • 401K with company match and immediate vesting
  • Company paid long term disability/and life insurance
  • Voluntary short term disability and and life insurance
  • Paid time off after 90 days and paid holidays
  • Paid time off to volunteer
  • $100 in Zeeland Lumber logo wear

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