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Job ID : 15226

Job Title : Business Analyst II

Location : Minneapolis, MN

Company Name : Ameriprise Financial, Inc.

Industry : Accounting/Finance

Salary : $50,000 - $78,000  per year

Job Type : Fulltime

Posted on: 2020-08-24

Required Skills : Writing Skills, Editing Skills, Communication Skills, Business Operations

Benefits : No benefits are available

Job Description:

Support the Advisor Business Tools & Communications team, responsible for Client Correspondence Center (CCC), Status Manager, eForms Manager, and eWorkflow by writing, editing, and developing content for a variety of communications to advisors and clients. Lead and execute requests and projects from engagement through implementation for all of our assets. Act as the business liaison between business leaders, staff, utility functions, and external parties to accomplish business objectives.


  • Contribute and execute on pre and post-implementation activities and tracking.
  • Collaborate and negotiate to define project scope in alignment with standards, best practices and strategic direction.
  • Gather, analyze, document, and manage business and user requirements and business procedures to effectively recommend solutions that best address the requirements.
  • Facilitate and manage associated approvals and timelines in partnership with stakeholders, owners and other business partners.
  • Create and edit communications to advisors and clients using Ameriprise style guidelines and clear, concise language.
  • Partner with others across the firm on initiatives and feedback that impact owned assets, providing subject matter expertise and design recommendations to ensure successful implementations and resolutions.
  • Provide effective communication on project status, risks, and defects with project owners, team, and stakeholders including escalating, when applicable.
  • Leverage and contribute to the development of best practices and LEAN tools/techniques.
  • Identify business needs or opportunities for improvement through either broad industry knowledge, or detailed knowledge of specific products, services, or processes.
  • Perform occasional ad hoc tasks as needed.

Required Qualifications:

  • Bachelor's degree or equivalent.
  • Excellent writing and editing skills.
  • Strong relationship and communication skills in working with colleagues, and influencing customers on recommendations
  • Knowledge of business operations and processes with the ability to articulate these processes to others.
  • Strong ability to gather and analyze data to develop fact-based conclusions and recommendations
  • Ability to manage multiple projects, priorities, and deadlines.
  • Self-motivated organized individual with an ability to work independently and within a team, build relationships, interact effectively with business partners, and recognize when to escalate issues.

Preferred Qualifications

  • Previous experience working with clients/advisors.
  • Previous experience in writing and presenting communications both written and verbal.
  • Working knowledge of the Ameriprise Style Guide and Client Communication Style Guides.
  • Project management skills

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