Business Analyst

Hawksearch – Des Plaines, IL

Hawksearch HQ | Des Plaines, IL

At Hawksearch, we pride ourselves on having a search platform that clients merchandising and marketing teams can easily use to increase conversions on the site. The Business Analyst is critical part of this process in helping connect the merchandisers and marketers to the powerful technical stack for Hawksearch and help them achieve their business objectives by acting as important liaison between the business users and the technical teams.

Responsibilities:
  • Research, gather, analyze, document, develop and validate functional requirements for implementations with project stakeholders
  • Translate user requirements into system requirements, process flows, wireframes, mockups, etc.
  • Understand how system capabilities can be used to meet our client s business objectives
  • Facilitate requirement review and approval with stakeholders
  • Act as a liaison between business experts and development teams
  • Understand the needs of multiple stakeholders
  • Analytical thinking and project issue resolution
  • Build structured approaches for decision making
  • Testing new features and building client documentation and wiki pages for the features
Qualifications:
  • Strong organizational skills
  • Must thrive in a team environment
  • Desire to learn new technologies
  • Preferably a Bachelors Degree in Business, Computer Science, Information Systems.
  • Strong spoken and written communication skills
  • Experience with software development projects
  • Ability to clearly document, test, and validate requirements
  • Ability to multi-task and work on multiple projects
  • Ability to meet internal and client deadlines
  • Experience with user interface designs and mockups
  • Able to manage own workload, take initiative, and assume responsibility for tasks
Desired Skills:
  • A range of previous experience as a Business Analyst in a client facing position
  • Preferred experience working in an Agile environment with Agile User Stories
  • Any experience with Web Content Management Systems (CMS)
  • Experience with JIRA or other project management software

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