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Job ID : 14661

Job Title : Business Analyst

Location : Larose, LA

Company Name : Synoptek

Industry : Information Technology

Salary : $38,000 - $148,000  per year

Job Type : Fulltime

Posted on: 2020-06-29

Required Skills : Strong Problem Solving And Analytical Skills,Strong Risk Assessment And Negotiation Skills,Strong Communication Skills, Both Verbal And Written,Strong Relationship And Negotiation Skills

Benefits : No benefits are available

Job Description :




  • Interview key stakeholders from all areas of the business – sales, finances, product engineering, and 7 more departments to document their current processes (3 divisions)
  • Understand pain points and challenges
  • What is automated or not
  • What kind of data is exchanged between the processes
  • Review with client
  • Document in Visio or Lucid Charts
  • Document in Word description of the application used in the processes and the details of the process
  • Work with team in India to create the documentation
  • Work with solution architect and other BA to determine future state
  • Interview CIO to understand their vision of where they want to be in terms of automation
  • Help determine opportunities for improving existing processes with automation
  • Collaborate with other team members to achieve the best possible solutions
  • Identify, research and develop plans to resolve system deficiencies
  • Document existing custom applications processes
  • Participate in the resolution process of customer issues


Required Skills/Competencies:


  • Strong written and verbal communication skills
  • Experience with multiple application development methodologies (SDLC, Agile, Waterfall, etc.)
  • Ability to interact professionally with a diverse group of clients and team members, both onshore and offshore
  • Strong problem solving and analytical skills
  • Strong risk assessment and negotiation skills
  • Effective interpersonal and communication skills
  • Able to work under pressure to meet deadlines
  • Strong relationship and negotiation skills
  • Strong communication skills, both verbal and written
  • Workflow design, business process engineering/design




  • 8-10+ years of professional experience
  • Experience working for a consulting firm, managed services firm, or software development shop a big plus
  • Bachelor’s Degree in Information Systems, Computer Science, Engineering, or a related technical field OR equivalent experience


Nice to have:


  • Experience in multiple industries and verticals
  • Higher Education Industry experience preferred

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