Business Analyst

ummary

The Business Systems Analyst II will have a solid knowledge of database concepts and will work closely with the Systems Engineering team of developers and business stakeholders to document systems requirements, user manuals, and Quality Assurance test plans.

Duties and Responsibilities

• Accurate and prompt entry of time for all estimated and actual work
• Adhere to company policies, procedures, best practices, and standards
• Adhere to deadlines
• Aid in solving complex business problems
• Assist in developing and executing QA test plans and scenarios
• Assist the project team with comprehensive level-of-effort estimates for all necessary changes and be accountable for completing the estimated work when applicable
• Collaborate with co-workers to achieve common goals
• Communicate (and listen) clearly, professionally, politely, and persuasively in all situations; respond well and in a reasonable, timely manner
• Conforming with all applicable compliance and business standards
• Design detailed dataflow processes
• Design solutions for low to moderate complexity projects
• Develop basic database queries and perform analysis on results
• Ensure all work products are documented, stored, and managed according to company standards
• Ensure open communication flows in all directions
• Interpret and explain business, functional, and technical requirements for specified applications to developers, quality assurance (QA) resources, managers, business leads, and clients
• Learns and applies a fundamental understanding of key aspects of the business(es) supported
• Perform all work and activities with honesty and integrity
• Proactively escalate risks
• Proactively seek, identify, and collaborate on innovative solutions
• Respond timely to all production support requests
• Review, analyze, design, and create detailed functional specifications of business systems and user needs, including workflow, program functions, and steps required to develop the target technical solutions
• Troubleshoot, analyze, and debug issues
• Perform other duties as assigned

Qualifications & Requirements

• Bachelor's degree in any discipline required
• Demonstrated complex database query skills
• Demonstrated experience of high-quality delivery in a Software Engineering role for at least 2 stages and engaged in the full lifecycle of a project
• Demonstrated experience of high-quality delivery in the BSA role for at least 2 stages and engaged in the full lifecycle of a project involving database development and either web, composition, full-stack, or a similar platform
• Demonstrated skill in using reporting tools to create complex reports and dashboards
• Experienced in software development lifecycle methodologies, such as agile or waterfall
• Able to collaborate and work in a team environment; practices the principle of team over individual
• Able to handle competing priorities across own assignments
• Continually strives to improve products and services
• Demonstrated ability to quickly learn and apply new technologies
• Demonstrates appropriate judgment
• Self-motivated to learn new practices, processes, skills, tools, and knowledge that align with company priorities and/or future opportunities
• Shows initiative and resourcefulness ("can do" attitude)
• Strong analytical and problem-solving skills
• Strong interpersonal and communication skills
• Works with a sense of urgency without sacrificing attention to detail