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Job Id : 14897

Jobtitle : Business Analyst

Location : Nashville, GA

Company Name : Market Source

Industry : Information Technology

Salary : $43,000 - $78,000  PER YEAR

Job type : Fulltime

Posted on: 2020-07-16


Required Skills : Salesforce, MS Excel, Pivot Tables, Pivot Points. MS SQL, ETL

Benefits : No benefits are available


Job Description

The role of the Business Analyst is to support self-service reporting and analytics initiatives across the business unit. This includes designing best-practice solutions that can lead to smarter, data-driven decision making and rapid understanding of business processes and process performance. The Business Analyst will understand technical aspects of databases and data warehouses, data infrastructure frameworks, data mining tools, data integration and collection, and appropriate analytic and visualization approaches. Responsibility will include delivering high quality, complex and timely reports, and presentations to support various initiatives and working closely with the Program Managers to identify and resolve potential issues for the client before they become problems. Responsibilities:

  • Design, develop and test reporting solutions using various tools and platforms, with a primary emphasis on Salesforce (both Classic and Lightning versions)
  • Consolidates data reports and delivers to help drive data-based strategic decision making
  • Validates data, daily, through cooperation from team members and regular spot checks
  • Guide the business, serving as subject matter expert and thought leader, through the resolution of complex reporting and analysis problems
  • Partner with other technology teams to influence, maintain and effect changes to existing reporting systems and applications and act as key liaison between the business unit and software development teams
  • Develop optimal business intelligence strategies to satisfy short and long-term business needs
  • Leverage an analytic mindset to develop visualization of key trends and insights for decision making
  • Identifies issues, analyzes available data and information and recommends changes to management
  • Provides analytical support of actual results against budget and feasibility of proposed business strategies
  • Create and maintain documentation for training purposes

Minimum Education and/or Experience:

  • Bachelor's Degree is required
  • 2-4 years of Salesforce experience with an emphasis on report and dashboard development
  • Knowledge of basic Salesforce administration
  • Highly proficient with MS Excel including sorting, filtering, pivot tables, power pivots, charting and analytical formulas
  • 2-4 years of experience querying large scale data warehouse environments, in addition to uploading data via an ETL process
  • 2-4 years of experience automating and managing reports, dashboards, and supporting self-service tools
  • Good understanding of relational databases utilizing multi-table joins and data aggregation
  • Working knowledge of MS SQL is a plus
  • Working knowledge of WebFocus, Power BI or similar self-service BI products

Requisite Abilities and/or Skills:

  • Good business acumen with a knowledge of sales methodology and reporting as it pertains to sales activities
  • Must have hands-on experience coding and designing new reports, maintaining and enhancing existing reports, and designing dashboards on scalable intelligence platforms
  • Have a passion for using data to effectively support business needs by analyzing existing reports and making changes as requested by users
  • Must be able to understand data and transform it into analytics, often in the absence of documentation, through data profiling, interviews, and reverse-engineering
  • Ability to juggle and prioritize multiple projects simultaneously and be comfortable dealing with changing priorities and timelines
  • Must have written and verbal communication skills and experience working directly with senior business leaders to understand objectives and articulate the value of business intelligence solutions
  • Ability to proactively interact with the user community (managers and team members) to gather requirements and transform them into a Requirements Document

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