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Business Operations Associate

ZS Associates – San Francisco, CA

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our peoplea fact thats reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.


ZS s Business Operations group helps improve and run our clients entire system of business processes and operations, thoughtfully designing solutions focused on operationalizing analytics, implementing cutting-edge automaton technologies, and transforming client business processes. Our teams support both project-based and outsourcing solutions for our clients that go beyond streamlining operations and reducing costs to bring domain focused insights, practical innovations, and superior customer experience.


BUSINESS OPERATIONS ASSOCIATE

Business Operations Associates operate and optimize business processes, perform analyses, create deliverables and respond to client requests.


Responsibilities:
  • Understand client business issues, operating business rules, data and standard operating procedures
  • Incorporate process changes in response to evolving business needs
  • Operate business processes for clients on a periodic basis, to include: configuring business rules, synthesizing data and performing quality checks
  • Use ZS proprietary software and enterprise applications to create error-free deliverables
  • Proactively use operations concepts to automate and add value to the clients business
  • Collaborate with client and internal teams across geographies
  • Respond to ad hoc analytical requests from the clients


Qualifications:

We welcome candidates with a range of degrees and backgrounds, though sustained success with a significant volume of analytic and quantitative coursework is required. Business Operations Associates commonly possess a bachelor s or master s degree in Engineering, Operations Research, Management Science, Applied Mathematics, Statistics or Econometrics.

In addition to a strong academic record of analytic and quantitative work, typically demonstrated through consistent top marks in university, successful Business Operations Associates also have broadly applicable consulting skills such as:

  • Process management and improvement focus
  • Strong work ethic and personal initiative
  • Structured problem solving skills
  • Focus on quality and detail orientation
  • Excellent organizational and task management skills
  • Strong communication and business acumen
  • Ability to work across global cross-office teams
  • Client service orientation


ZS is a global consulting firm; fluency in English is required, additional fluency in at least one European or Asian language is desirable.
Candidates must possess work authorization for their intended country of employment. An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered.
ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. We are an Equal Opportunity Employer.
NO AGENCY CALLS, PLEASE.

Connect with ZS on social media:

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  • Explore the Life at ZS blog

ZS has been recognized globally for its expertise in consulting and its flexible work environment. View ZSs accolades.

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