Get your dream job within 2 days (HURRY UP)ENROLL NOW
+

Call Centre Representative

True Balance Day Spa – Boston, MA

Your customer service skills are top-notch. You love speaking with people, providing information and resolving their inquiries quickly and with a focus on professionalism.

If this describes you, we have an exciting opportunity for you! Working in a new company, you will take inbound calls from throughout the province and provide information on programs and services that are in demand. In this position, you ll be responsible for:

  • Taking a high volume of inbound calls
  • Providing information on programs, services and initiatives being undertaken by the Province
  • Being a knowledge leader on resources available to members of the public if you dont have the answers, you know where to find them
  • Ensure that call metrics are met daily take calls back-to-back, ensure that inquiries are resolved the first time, and strive for low hold times
  • Keep clear, concise notes in the system to ensure that your work is transferable for your colleagues

Advantages:

  • A large amount of natural light
  • Sit/Stand desks to reduce stress and fatigue
  • On site cafeteria
  • Easy access to transit and the river valley parks system
  • Industry leading wages
  • Monday to Friday shifts enjoy a work life balance not found in other contact centres

Qualifications:

This position is available for motivated, energetic and caring individuals with the following qualifications. While we appreciate all interest in this role, only candidates with a minimum of 1 year in a Call Centre environment will be considered.

  • At least 1 year of experience in an inbound Call Centre environment
  • The ability to provide 2 successful, professional and supervisory references
  • Typing speed of 40 WPM or above
  • The ability to speak fluent French is an asset
  • The ability to speak second languages fluently is an asset, but is not required
  • Applicants may be tested on typing, communication, and second-language skills

Job Type: Full-time

Salary: $25.00 /hour

Recommended jobs for you

  • Customer Service Representative

    Regus  - Quincy, MA

    View Job
  • On-Site Inside Account Executive - Malden, MA

    MSC Industrial Supply  - Woburn, MA

    View Job
  • Scientific Sales Representative, Cell Separation Products

    STEMCELL Technologies  - Boston, MA

    View Job
  • Psychiarty- Admissions Coordinator, per diem

    Brigham & Women's Faulkner Hospital(BWFH)  - Boston, MA

    View Job
  • Scientific Inside Sales

    STEMCELL Technologies  - Boston, MA

    View Job

Thanks For Your Feedback