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Cash Posting Specialist

WebPT – Phoenix, AZ

As the Cash Posting Specialist, youll be responsible for all functions of the cash posting kit and kaboodle. The ideal candidate is a stickler for details who works with a sense of urgency when it comes to posting in high volume batches.

At WebPT, we like to hire the most talented people for our teams, and then give them the freedom to do their jobs. Here, we work hardbut we have lots of fun doing it. So if you like a cool, collaborative work environment, youll fit right in. Throw business casual to the wind. We want casual-casual. Rock flip flops and jeans. We dont care as long as you do good work and enjoy yourself.


  • Post large payment batches for customer clinics.
  • Manage high-volume patient and insurance account receivables.
  • Review patient accounts for accuracy, making corrections when necessary.
  • Follow all insurance payment posting procedures for electronic and manual processing, including researching and posting take backs, refunds, and forward balances.
  • Review and interpret insurance carrier explanation of benefits (EOB) to post appropriate payment and denial codes.
  • Get ready to fly by the seat of your pants. This role is ever-evolvingjust like WebPTso while you dont need to be Cirque du Soleil flexible, we may occasionally ask you to do a few cartwheels, or at least try some things outside of your wheelhouse.

Skills and Qualifications

Abilities and Knowledge

  • Understand the ins and outs and ups and downswoah, were getting motion sickof medical billing, payment and cash posting, and medical reimbursements
  • Be down with EOByeah, you know me! In all seriousness, though, youve got to know how to read an EOB with denial code review.
  • Be organized, ahead of schedule, communicative, and accountablein short, own your role entirely, while being open to critiques, suggestions, and new ideas.
  • Remain cool under pressure. Things can get pretty hectic at times, so we want to make sure you keep calm and carry on through even the most stressful of circumstances.
  • Rock the mic like a vandalnot just in karaoke, but in all forms of communication (i.e., talk well and write good stuff). Were talking impeccable communication skills. Youre representing WebPT, after all, and we take our brand seriously.
  • Know how to roll up your sleeves. We have a lot of brass tacks here, and we like to get down to em.
  • Jibe with our company culture. Were talkin energy, integrity, positivity, a hunger for knowledge, and a passion for payment collection. Bring all that and a bag of chips. Seriously, we love chips.

Education and Experience


  • At least two years of experience posting large batches of payments.
  • At least two years of experience supporting small-to mid-sized practices.


  • Knowledge of ICD-9 and CPT codes. Bonus points for ICD-10 skills.
  • Knowledge of insurance guidelinesespecially Medicare and Medicaid.
  • Experience posting for physical therapy clinics.
  • Knowledge with EOB (Explanation of benefits) and posting experience.

Additional Aspects of the job

Working Conditions

WebPT, Inc. provides equal opportunity for all applicants without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, genetic information, marital status, sexual orientation, veteran status, or any other basis protected by state or federal law. Provide details regarding working conditions.

Physical Requirements

WebPT will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may occasionally need to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; or taste or smell. The employee must occasionally lift and/or move up to 25 pounds. This job requires specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

EEO Statement

WebPT, Inc. provides equal opportunity for all applicants without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, genetic information, marital status, sexual orientation, veteran status, or any other basis protected by state or federal law.

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