Chief Engineer (Infrastructure)

AceInfo Solutions, Inc – Bowie, MD

AceInfo is currently seeking a Chief Engineer to support our federal project, in Bowie, MD.

Overview:

The Chief Engineer will provide support to our federal contract Enterprise Infrastructure Engineering Services branch.

The candidate will oversee and lead all systems engineering activities which include systems design and build of complex integrated services, from basic IT services through large-scale, computationally complex statistical applications, delivered in a hybrid cloud environment. Expertise in all phases of the SDLC and delivery of project oriented documentation (e.g. Concept of Operations, system analysis and design docs, validation and verification, system integration, system performance analysis, etc.). The chief engineer will direct the design and documentation of infrastructure and associated software system architecture by tasking the evaluation of requirements, flow charts and diagrams builds, system capabilities analysis and the production of executable design specifications. The chief engineer will ensure the proper development of all process/control changes by identifying gaps and areas for improvement, further enhancing or developing new processes. The candidate will be responsible for the maintenance of design, requirements and operational documents by enforcing accountability, traceability, and regular review of procedures updates, system analysis and program changes.

Additionally, the chief engineer will ensure a reachback structure is in place to deliver operations troubleshooting support and provide assistance with complex problems of diverse scope where analysis of situation or data requires an in-depth evaluation and ability to identify causality. Interact daily with supervisor, technical support staff, operations and engineering managers. Interactions with client counterparts on project matters within area of responsibility.

Must work well with general guidance, generate competent technical input for operations type documentation, be detailed and security oriented. Must have excellent oral and written communications skills, as well as excellent interpersonal skills to deal with multiple contractors and government organization. Must have worked in large enterprise class type environments, be in line with industry best practices, think outside the box, and be able to make recommendations to improve overall governance and support continuous improvement.

Responsibilities:

Candidate must have the following knowledge, experience, and abilities:

  • Excellent infrastructure experience and expertise
  • Cloud experience (hybrid preferred) * Experience in all phases of the Systems Development Lifecycle (SDLC)
  • Experience working in an agile and/or DevSecOps environment
  • Experience with functional and/or technical aspects of enterprise COTS and custom development
  • Experience in functional requirements development, IT technical support and technical program strategy
  • Good knowledge of project management approaches, tools and phases of the project lifecycle including Agile * Extensive application and systems integration support experience
  • Familiarity and practical application of advanced principles of ITIL/ITSM
  • Ability to present to executive management incident debriefs and root cause analysis reports
  • Be a customer advocate by consistently meeting, exceeding expectations and incorporating customer service into all aspects of work

Hands-On Exposure:

  • Technical knowledge of the latest Microsoft and Red Hat operating systems
  • Knowledge of government security policies (FISMA, NIST 800-53, FIPS 199/200, DHS4300, etc.)
  • Multi-platform scripting abilities (e.g. PowerShell, Bash, Python, etc.)
  • Hands on experience with tools like Ansible, Puppet or other similar CM type tools
  • Virtualization experience managing VMware, Hyper-V and OpenShift based systems

Qualifications:

Soft Skills and Abilities:

  • Organizational Skills: Can plan and prioritize work, both their own and that of project team. Follows tasks to their logical conclusion and makes sure that everything has been done to the right standard. Good attention to detail
  • Team Work: 5+ years in a management/leadership role. Prepared to challenge ideas within a group in a constructive way. Ability to influence others and move a strategic effort toward a common vision or goal. Ability to develop working relationships with engineering leads in peer organizations (network, security, applications, etc.)
  • Communications: Ability to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending upon audience and context. Excellent active listening skills. Strong interpersonal skills with the ability to interact effectively with all levels of personnel, elected officials, executive leadership, senior management, users, vendors and subcontractor personnel
  • Problem Solving: Natural inclination for planning strategy and tactics. Ability to analyze problems and determine root cause, generating alternatives, evaluating and selecting alternatives and implementing solutions
  • Results Oriented: Able to drive things forward regardless of personal interest in the task
  • Mentoring: Experience in mentoring junior staff and/or staff not experienced with methodology, documentation, or project delivery Education and Experience:
  • 15+ years of experience with a Masters in Computer Science or related field
  • In lieu of degree, a combination of education and 20 years of demonstrated hands on experience * Must have team leadership experience, preferably managing a team of at least 15-20 engineers
  • Must have worked in a US Federal environment, and be familiar with appropriate governance, regulations standards and requirements, such as FISMA/FedRAMP, TBM and understanding of Federal Procurement and accounting standards and processes
  • TOGAF, CompTIA Infrastructure certifications are a plus
  • Any Microsoft, Red Hat or Amazon certifications are a plus
  • Experience working in a PMI/Prince2 shop
  • Comfortable in a fast pace work environment

Shift Work and Travel:

  • Base Shift hours: 8:00 AM ET 5:00 PM ET, M-F (flexibility is required)
  • Must be available for on-call support as required
  • Limited/Occasional telework may be available

Security Requirements:

  • Candidate must be a U.S. Citizen and able to pass a Public Trust Assessment

Place of Performance:

  • Bowie Data Center in Bowie, MD with some local travel to the Suitland Federal Center located 20 minutes away in Suitland MD

Company Information:

Ace Info Solutions is an Equal Opportunity Employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, disability or veteran status.

Ace Info Solutions, Inc. (AceInfo) is a leading Federal contractor with a focused vision: empower our clients, challenge our employees, and grow our business. Founded in December 2000, we are deeply committed to ensuring quality and customer satisfaction. We have a mature corporate infrastructure, strong management, and quality practices. AceInfo is a trusted IT partner to the Federal Government, and we help various agencies transform and strengthen their processes, operations, infrastructures, and security practices to help them further their critical missions.

For over 15 years, we have successfully managed large and significant Federal programs. We have proven experience prioritizing client satisfaction, project quality, and providing innovative, cost-effective solutions to Federal clients.

AceInfo is prime on 95% of our contracts, is headquartered in Reston VA, and has geographically dispersed office locations throughout the country, to include: Kearneysville, WV; Chesapeake, VA; Fort Collins, CO; Boulder, CO; Quantico, VA; Kansas City, MO; Bowie, MD; multiple Washington, DC Metropolitan locations, and project presence in 23 states in all time zones. We offer excellent benefits and salary packages including free medical/dental/life insurance premiums for staff members. We offer relocation assistance for internal employees and external candidates, within 50 miles (minimum) of work location. We do not offer assistance for relocation and housing for internship positions.

Job Type: Full-time

Experience:

  • Extensive application and systems integration support: 5 years (Preferred)
  • lead all systems engineering activities: 10 years (Preferred)
  • all phases of the Systems Development Lifecycle (SDLC): 5 years (Preferred)
  • government security policies (FISMA, NIST 800-53, FIPS 199/2: 5 years (Preferred)
  • Excellent infrastructure experience and expertise Cloud exp.: 7 years (Preferred)
  • Practical application of advanced principles of ITIL/ITSM: 5 years (Preferred)

Education:

  • Bachelor s (Preferred)

License:

  • US Citizenship (Required)

Work authorization:

  • United States (Required)

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