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Communications & Digital Marketing Specialist

LBS Financial Credit Union – Westminster, CA

Is digital marketing and social media your expertise? Do you have exceptional project management, excellent copy writing skills and enjoy collaborating strategically and creatively with a group of people?

Wed like to welcome a Communications and Digital Marketing Specialist responsible for implementing, tracking and optimizing the Credit Unions social media and online marketing efforts. We are looking for a self-directed and efficient individual with excellent skills in copy writing, social media outlets and digital communications to successfully expand the Credit Unions presence in multiple channels. This position will work with creating a variety of content and communications aimed towards growing and engaging with our Membership. If you think this sounds interesting check out the full job requirements and prerequisites for this position below!


The Communications and Digital Marketing Specialist is mainly responsible for developing content, graphics and communications for the Credit Unions digital platforms including our website, Online and Mobile Banking, mortgage websites, branch digital media, and social media. This individual will also design and update ads, flyers, and brochures. An important role for this position will be to develop strategies to grow the Credit Unions presence on social media, initiate and engage in conversation through different forums, track success of online and social media promotions, as well as encourage engagement from our Employees on our different platforms.

Together with other members of the Marketing team this role will also help develop ideas for growing Credit Union Membership and deepening the relationships with existing Members. This role will assist with Search Engine Optimization (SEO), Search Engine Marketing (SEM), and other online/digital tactics. Other duties include optimizing LBS Financials website through copywriting and keyword tagging, developing email communications, assisting with public relations and press releases, and coordination and support of Member and staff events.

This position works closely with the Marketing Coordinator and Marketing Assistant, and reports to the Marketing Manager. The Marketing Department is normally open for business from Monday to Friday from 8:30 am to 5:30 pm. This position will work occasional weekends and holidays to support marketing related events.

The successful candidate must

  • Be self-directed and able to work with minimal supervision.
  • Have an excellent ability to work on multiple projects and tasks in a fast paced environment to successfully meet deadlines.
  • Successfully prioritize projects and maintain a working knowledge of marketing and promotional methods, policies and procedures necessary to effectively perform job duties.
  • Efficiently organize projects and stay on top of outstanding items with strong follow-up abilities.
  • Keep a professional appearance and positive attitude at all times.
  • Use interpersonal skills to establish and maintain effective business relationships with staff and vendors.
  • Demonstrate accuracy and thoroughness and ensure quality while maintaining a high quantity of


  • Bachelors degree in communications, marketing, public relations, advertising, or related field or equivalent experience required.
  • Minimum 3-5 years of related digital communications experience required (including social media, website, online communication design/development, copywriting).
  • 2-3 years of marketing experience within a credit union or bank and/or knowledge of financial products highly desired.
  • Excellent copywriting skills.
  • Highly proficient in social media outlets including, but not limited to, LinkedIn, Facebook, Instagram and YouTube.
  • Strong project management skills, well-organized, with an excellent eye for detail.
  • Proficiency in Microsoft Office p
  • Proficiency in Adobe Design Standard Software and other technical software.
  • Effective interpersonal, verbal and exceptional written communication skills.


  • Excellent benefits package: Medical, Dental, and Vision
  • Fully funded pension plan
  • 401K, Life Insurance, and Long Term Disability
  • Rewards and Recognition Program
  • Paid Vacation, Sick, and Floating Holiday
  • Plus a variety of additional voluntary benefits

We are looking for friendly, caring and enthusiastic individuals with a passion for service and accuracy to join our team!

For over 83 years, LBS Financial Credit Union has been committed to serving the local area, focused on connecting families, neighbors and our community with paths to success. LBS Financial is a fiscally stable credit union with over $ 1.4 billion in total assets and serving over 130,000 Members. We connect with our Members through a shared purpose and common goals while providing access and direction to make their financial dreams a reality. Our Credit Union is dedicated to making an impact in the community through employee volunteerism and support for groups with an emphasis on public education or improving our local environment and the well-being of our community.

If youd enjoy working in a unique, dynamic work environment, come experience the difference that a TOTAL REWARDS package can make in your life. LBS Financial employees enjoy a unique culture focused on the values of Trust, Human Focus, Value, and Teamwork. Come join a team that values Members & Employees (ME).

For additional information about our Credit Union and to apply for this opportunity, please visit our website at Candidates are subject to successful completion of background, bondability, and prior employment verifications. EOE

Job Type: Full-time


  • Marketing in a Financial Institution: 1 year (Preferred)
  • Digital Communications: 3 years (Preferred)
  • Copy Writing: 1 year (Preferred)


  • Bachelor s (Preferred)

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