Recommend, Define, and Document Standard System components that support the business systems.
Meet with vendors and IT management / Architects in reviewing new computer platform technology providing Advanced technical insight in theory, and Baseline Infrastructure.
Provide Advanced Understanding of the entire Infrastructure Architecture supporting the implementation, deployment, and every day operations of the compute stack.
Documents, monitors, reports, and manages the resolution as part of problem management.
Provides Advanced technical support to end users when cases are escalated from peer engineers and technical support professionals.
Performs Advanced technical engineering for Current and past Windows Computer Operating Systems, Active Directory, Anti-Virus and Lendmark Core Business and Productivity software stack.
Integrates computer solutions into core computer services. E.g DNS, DHCP, Active Directory, Security Solutions.
Reviews and Defines Installations, configurations, and updates to computer platforms.
Actively participates in the identification of new user needs or program enhancements.
Writes, reviews and/or maintains technical documentation.
Accountable for changes to the Windows Operating System to improve performance and reliability
Manages 3rd party vendors to complete projects or troubleshoot issues
Reports weekly status on projects
Attends weekly staff meetings
Manages Company risk relative to position
Bachelors Degree or comparable education/training (additional Four years experience in lieu of degree). Where education is substituted for experience, HS Diploma or GED from accredited institution, required.
Ability to demonstrate strong Communication and Presentation skills
5+ years of experience with windows operating systems, deployment tools and architectures, computer platforms, computer vendor management, Active Directory support, DNS, DHCP and print services; creating, managing, and deploying Active Directory Group Policy Objects (GPOs) and associated custom GPO templates for the virtual environment and Roaming profiles, virtualization, power shell, and other scripting tools.
OS Deployment tools and architecture. E.g. Acronis, MS System Center, Flexera, MDT
Advanced Adaptability to fast changing environment.
Independent Analytical Thinking. Breaking down large complex problems into smaller components and addressing each component as a method to resolution to the larger problem.
Approaches technology architecture and engineering by collecting and analyzing data from technical trends an best practices.
Advanced experience in installing, testing, evaluating and integrating various applications and 3rd party solutions into the virtual architecture
Extensive experience resolving computer system issues
Ability to lead a team on specific engineering projects and tasks.
Must be able to reach across groups in spirit of teamwork to gain cooperation in delivery of engineering projects and tasks.
Advanced Attention to detail. Must be able to organize tasks, define responsibilities, and assign priorities to insure a timely technical delivery.
Experience in Financial/Banking industry
Knowledge of enterprise single sign-on solution
Knowledge of virtualization platforms.
Experience in Office 365 roll-out and support
Windows 7/10 Professional and Enterprise
MDM (Mobile Device Management) solution
Normal office environment
Travel by car and air required
Travel frequency up to 10%
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