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Computer Network Support Specialist

BIJUR DELIMON – Kinston, NC, US



Engineering, Information Technology, Design



Salary : $50000 - $70000  / YEAR

Qualification Requirements

Associate Degree in Information Technology, Computer Engineering, Computer Science, or similar AND at least 3-5 years of relevant work experience in a similar role or equivalent combination of education and/or work experience.

Minimum Qualifications
 

Associate Degree in Information Technology, Computer Engineering, Computer Science or similar

Essential Functions
 

Manage all aspects of ERP system (BPCS)

Manage IBM AS/400 and OS/400 7.1 systems

Maintain and modify BPCS

Work with outside consulting vendors for AS/400

Write reports using OS/400 Query report writer

Manage network of three Dell servers and three VM servers

Keep all software and hardware maintenance up to date

Configure security settings or access permissions for groups or individuals

Install/integrate new hardware or software systems or components as needed

Provide support related to software, hardware or connectivity issues

Troubleshoot network or connectivity problems for users for both on-site and remote users

Interface with outside IT vendors

Perform end of month and end of year reports

Ensure company data is backed up properly

Support item cost changes in BPCS
 

Physical Demands

Must be able to work at a desk in a cubicle or office.

Must be able to answer telephones.

Must be able to communicate with other employees or clients both face to face and via telephone.

Must be able to lift up to 30 pounds.

Must be able to transport computer equipment throughout the building.

Must be able to travel to and from the office and remote locations, sometimes off-hours.

Manual dexterity is required. 

Travel Requirements Travel to Kinston, NC at least weekly or bi-weekly is required. There is potential for occasional overnight domestic travel as it may be or may become as required.

Bijur Delimon International is a global leader in the design and manufacturing of various fluid dispensing products and systems. These systems range from simple single-point grease feeders to complex automatic systems that dispense oil or grease to hundreds of lubrication points. Bijur Delimon International also produces industrial cooling products backed by world-class on-site service and support worldwide.

With facilities in the United States, China, France, Germany, the United Kingdom, Austria, Ireland, India and Spain, Bijur Delimon International services many national and international manufacturers. Principal industries served include: machine tools, railroad, steel, mining, printing, mobile, wind energy, food and beverage, textiles and material handling, among others.

Benefits

Medical

Dental

Vision

STD/LTD

Basic Life Insurance

Supplemental Life Insurance

Critical Illness, Accident, and Hospital Indemnity

401K with company match after 1 year of service

Paid vacation and holidays

3-5 years of relevant work experience

Ability to read and interpret documents such as work instructions, standard operating procedures, operation manuals, and written directions.

Possess a valid North Carolina Drivers’ license

Ability to travel between Morrisville and Kinston locations on weekly or bi-weekly basis
 

Knowledge, Skills And Abilities

 

Knowledge of Active Directory, Group Policy, DNS, DHCP, and Email Administration

Knowledge on managing IBM AS/400 and OS/400 7.1, ERP systems

Knowledge of BPCS 405CD required

Knowledge of computer programming, specifically RPG code

Proficient with the setup, configuration, and troubleshooting Windows 7/10, MS Office 2010/2016

Knowledge of installation of computer hardware and software

Excellent verbal and written communication skills required

Ability to work independently with good organizational skills and time management

Excellent customer service skills

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