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Computer Operations Specialist

Leidos Careers – San Diego, California

Remedy Problem Reporting / Change Management System

Salary : $30000 - $50000  / YEAR

Other responsibilities include: Collaborate with administrators and developers/programmers to develop precise restart / recovery instructions. Implement the functions associated to batch scheduling, creating calendars, setting variable and operating an enterpriser scheduler. Prepare flowcharts, outline nightly execution of jobs, and provide after-hour support for production batch scheduling. Perform tidal maintenance and administrative tasks. Participate in the change management process, by attending release board meetings and scrutinize change requests assigned to the Operations Support Team for processing. Take the lead in resolving problems/issues within scheduling resulting in continual abnormal termination or force completed jobs, or by reaching out to developers/application team. Interact daily with manager, supervisor, peer groups, and customers which normally involve exchanges or presentation of factual information. Respond to requests for assistance in a professional and courteous manner. Required Qualifications: High School diploma coupled with 2-4 years of Computer Operator Specialist experience. Experience with Tidal Enterprise Scheduler and MS Office Suite Problem Tracking System experience. Understand the required analyses and definition associated to production batch processing. Has knowledge of scheduling solutions which promote efficient batch processing and assist in expedient turn-around of critical outages. Ability to effectively communicate with subordinates, peers, management, customers and developers (via voice and correspondence) to remedy outstanding problems. Adapt to and acquire familiarity with use to new systems/software. Function day-to-day independent of significant supervisory guidance. Perform on-call duties as needed. Desired Qualifications: Experience with the following: SQL 2008 R2, Windows, Tivoli Enterprise Console, EMGT performance monitoring, Remedy Problem Reporting / Change Management System  

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