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Computer Support Specialist

Quantum Computer Solutions – Kissimmee, FL



High level of communication with clients and colleagues



Salary : $50000 - $60000  / YEAR

Core Responsibilities / Duties: Working assigned tickets in a priority Keeping open tickets updated daily High level of communication with clients and colleagues Driving to and from Client Sites to troubleshoot/repair Mid-Level Technical Tasks Training Initiatives and tertiary projects Requirements: Comfortable communicating clearly and professionally over the telephone. Ability to clearly communicate instructions written and verbally. Proficiency with Microsoft Office suite of products. Degree in related IT field is desired but not required. A well-rounded knowledge of IT is required. A+, Net+ and Security+ HIPPA Certification (To be attained within first 90 days of employment) Continuum Certifications (To be attained within first 90 days of employment) Connectwise Certification (To be attained within the first 90 days) Keep DELL switch, server and storage certification to be kept active (To be attained within first 90 days of employment) Backup Software (Storagecraft) experience desired Act in a mature and professional manner towards customers, vendors and other QCS employees at all times. Possess valid Florida drivers&39; license and have access to a good working car. Must be able to lift and carry 50lbs. (ex. PC’s, Server’s, Printers).

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