Coordinator, Digital Operations

Ralph Lauren – Long Island City, NY

Position Overview

Ralph Lauren is seeking an adaptable self-starter to fill the role of Digital Operations Coordinator at the Ralph Lauren photo studio. The DO Coordinator will oversee sample procurement at the Ralph Lauren photo studio and ensure timely delivery of images to all Ralph Lauren sites and wholesale partners. In this role, the qualified candidate will be responsible for pulling salesman samples from the Ralph Lauren showroom and ordering top of production samples for their respective brand/division. This position will work directly with the on-site studio team to coordinator item-level product shooting. Constant communication with the buying teams, merchandising operations and production & sourcing teams are vital to the success of this role. Superior organizational and problem-solving abilities are a must, along with the ability to manage competing cross-functional priorities across business groups.

Essential Duties & Responsibilities

  • Procure and manage photoshoot samples
  • Partner with Wholesale E-Commerce teams to order top of production samples
  • Chase outstanding samples through constant communication with Production and third-party vendors
  • Utilize internal product information management software to manage multi-brand sample receipt for all seasonal deliveries
  • Maintain accurate data in PIM system for sample status and reporting
  • Participate in showroom breakdowns and sample pulls
  • Check in, tag and organize samples
  • Coordinate shoot planning with studio production team
  • Partner with Merch Ops & Copy team to ensure timely publish of product to site
  • Build and maintain relationships with cross-functional teams, including Merchandising, Buying, and all internal studio teams (Production, Retouching, Studio Tech, Photography & Styling)
  • Field callouts from RLE-NA, RLE-EU and RLE-APAC contact centers regarding incorrect images on site
  • Ensure all imagery on site is accurate for your brand
  • Gather samples for feature shoots
  • Assist Manager of Digital Operations & Director of Studio Operations on ad-hoc projects as needed
  • Experience, Skills & Knowledge

  • Bachelors degree required
  • Ability to build and foster effective working relationships with a wide range of personalities
  • Strong organizational skills and the ability to balance multiple deadlines and priorities
  • Must be proficient in Microsoft Excel
  • Able to lift and move up to 25 lbs., stand and/or walk during shifts between 8-12 hours long
  • Experience working in a high-volume photo studio a plus
  • #LI- KC1

    Coordinator, Digital Operations

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