School of Visual Arts – New York, NY
Responsible for administrative assistance with the day-to-day operation of the International Student Office.
DUTIES & RESPONSIBILITIES:
- Reception: act as the first point of contact for the International Student Office.
Field inquires by phone, email, and in person at the front reception desk.
- Screen walk-in advisement requests by new and returning F-1 students and J-1 exchange visitors, and refer them to the Associate Director or International Student Advisors.
- Manage a high volume of phone and email inquiries in the office account. Keep abreast of urgent cases and elevate to the Associate Director as necessary.
- Prepare FedEx shipment labels for visa paperwork mailing and conduct follow-up.
- Assemble and mail the new student packet containing I-20 and DS-2019 visa forms.
- Handle copying, scanning and filing of office documents and organize Google-drive documents.
- Serve as a Designated School Official (DSO) in SEVIS for entry-level tasks such as providing a travel and re-entry signature on the Form I-20.
- Conduct daily updates to the offices database through the Terra Dotta software; manage weekly and seasonal tasks (address updates, internship employment applications, SSN applications, etc.)
- Field inquiries from the Office of Admissions, Academic Advisement, Career Development, Student Affairs and other offices on matters relating to international students.
- Assist as needed with planning and coordinating orientation programs and events.
- Perform other job-related duties or special projects as assigned.
- Undergraduate degree.
- Second language proficiency.
- Accurate data entry, writing skills, strong attention to detail and customer service skills.
- Ability to adhere to a strict 9:00am-5:00pm work schedule. Seasonal overtime work may be required.
- Ability to stay focused when working in an open office environment
- Ability to handle multiple tasks simultaneously, be well-organized and task-oriented, perform effectively under pressure and adapt to changing demands and priorities.
- Ability to work well in a team, with diverse constituencies, and to communicate well with English as a Second Language students.
- Computer proficiency and an adaptability to learn new software quickly.
- U.S. federal regulations require a Designated School Official (DSO) to be a US citizen or lawful permanent resident.
The School of Visual Arts (SVA) in New York City is an established leader and innovator in the education of artists. From its inception in 1947, the College has instituted numerous educational innovations, including the selection of professionals working in the arts and art-related fields as instructors. SVA provides an environment that nurtures creativity, inventiveness and experimentation, enabling students to develop a strong sense of identity and a clear direction of purpose.
Find out what its like to work at SVA. Visit www.sva.edu/workingatsva.
To apply for this position, please send a cover letter and resume to [email protected] No walk-ins please.
The School of Visual Arts is an equal opportunity employer.