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COUNSELING SERVICES COORDINATOR

University of Washington – Seattle, WA

Notes: As a UW employee, you will enjoy generous benefits and work/life programs.
For detailed information on Benefits for this position, click here.
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a Great College to Work For for five consecutive years.
UW Continuum College (UWC) expands the reach of the University of Washington with programs like UW Professional & Continuing Education, International & English Language Programs, Summer Youth and the Osher Lifelong Learning Institute at the UW that meet the needs of various learners at all phases of their lives. Were focused on removing obstacles to relevant educational opportunities by addressing geographic, financial, length of commitment, and time constraints, increasing access to knowledge for more people. By looking ahead and experimenting with new approaches, were creating new educational opportunities to help people thrive in a world of change.
UWC has an outstanding opportunity for an International Student Advisor for our International & English Language Programs (IELP) team.
This position will support the success of students in a variety of short, medium, and long-term programs through ensuring delivery of high quality, holistic advising services. In order to accurately advise students and represent IELP to current and prospective students via phone, email, and in person, this position must be very knowledgeable about IELP offerings, as well as university, departmental, and program policies.
This position will have daily contact with students from a wide variety of backgrounds, and will be responsible for general advising, as well as counseling/mentoring and monitoring IELP students with attendance or academic performance issues. They will also hold the role of Designated School Official (DSO). Collaboration with various members of UWC staff will be frequent and complex, and this position will need to keep all stakeholders informed and involved. This position may also need to work with academic department contacts and faculty on campus regarding registration, course offerings, and advising matters (including students academic performance). This individual is expected to maintain and instill our values: diversity and respect for all, a never-ending pursuit of excellence, integrity, and trust & openness.
RESPONSIBILITIES:
  • Serve as a Designated School Official (DSO), provide comprehensive immigration advising on F-1 visa regulations, and assist students with applications for OPT.
  • Advise students on academic matters related to program policies and requirements, explain IEP courses, help students select appropriate IEP classes, and help students select and register for regular UW courses.
  • Schedule and facilitate quarterly information sessions on topics such as the University Track, U.S. higher education, college & graduate school admissions, writing resumes and statements of purpose, and taking regular UW classes.
  • Advise students about the college and graduate school application process, help students identify colleges/universities that are appropriate for their needs, and assist students with questions about standardized exams (e.g., TOEFL, IELTS, GRE, SAT, ACT, and GMAT).
  • Assist students with questions about student activities, health insurance, and cultural issues. Provide referrals as appropriate.
  • Discuss and monitor progress toward students academic goals.
  • Track academic progress of students in University Track; report program graduates and those who have satisfied English Language Proficiency Requirements to partner institutions
  • Oversee IEP attendance reporting
  • Meet with students to discuss attendance issues and/or performance concerns related to disruptive behavior, lack of effort, or failure to meet a programs academic standards.
  • Build relationships with partner universities and schools: schedule regular campus visits, plan and lead College Transfer Fair, connect students to admissions advisors; develop contacts within the UW and other institutions to assist students with their college search.
  • Co-plan and co-facilitate Global Connections advising seminar.
  • Create opportunities to highlight student accomplishments and to involve students in the UW community.
  • Assist with student registration and pre-registration.
  • Create letters to verify admission, enrollment, registration, and program completion.
  • Facilitate sessions at new student orientations.
  • Lead quarterly sponsored student meeting at orientation
  • Serve as a resource to program staff and instructors to develop successful plans for students who experience difficulties or problems.
  • Develop and provide students and program staff with mental health and disability resources available to international non-matriculated students.
  • Assist with end of quarter processes and closing ceremonies.
  • Other duties as assigned.
    REQUIREMENTS:
  • Bachelors degree in International Studies, Counseling, English, ESL, Communications, or related field; and three years of related work experience, preferably in higher education.
    ADDITIONAL REQUIREMENTS:
  • Strong working knowledge of F-1 visa regulations and ability to interpret, apply, and communicate complex immigration regulations and policies to individuals with limited English language proficiency.
  • Excellent oral, written, and interpersonal communication skills.
  • Demonstrated attention to detail; strong organizational and problem solving skills.
  • Ability to work effectively both independently and as part of a team.
  • Outstanding communication, organization and customer services skills.
  • Excellent organizational skills and attention to detail.
  • Proficient with computers and software applications (Microsoft Word, Excel, PowerPoint)
    DESIRED:
  • Masters degree in International Studies, Student Development, or related field
  • Experience traveling or living abroad.
  • Experience interacting with people of a wide variety of nationalities and cultures.
  • Experience advising international students in a university setting.
  • Experience facilitating group advising sessions in higher education setting, and/or a solid understanding of American higher education system and learning environment.
  • Fluency in a second language.
    :
  • Must be a US citizen or lawful permanent resident of the United States.
  • Ability to work occasional nights and/or weekends, and to travel as needed.
  • Will require lifting of up to 20 pounds.
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