Get job as soon as 2 days (HURRY UP) ENROLL NOW or Call   +1 (804)-454-3215
+

Customer Service Officer


Job ID : 27896

Location : Riverside, CA

Company Name : Ams Roofing Construction

Job Type : Full-Time, Parttime

Industry : Customer Service

Salary : $15 - $45  per hour

No. of Positions : 2-4


Required Skills : CSR

Benefits : Medical Insurance,Dental Insurance,Vision Insurance,401K,Life Insurance


Job Description :
  • Hiring a customer service representative to manage customer queries and complaints.
  • You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
  • To do well in this role, you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Latest Jobs For You

  • Project Engineer

    Journey Group Sioux Falls, SD

    Essential Duties and Responsibilities: Assist the Project Manager with project procurement, ...

    View Job
  • Software/Database Developer

    CSL SOFTWARE SOLUTIONS Burlington, VT

    Ideal Experience/Skills: Knowledgeable in SQL, preferably Microsoft Transact-SQL Server 2012....

    View Job
  • Entry Level Computer Programmer

    Revature Chattanooga, TN

    Job Requirements: College degree (Associates or Bachelors) Must be authorized to work in the...

    View Job
  • Software Developer - Entry Level

    360 View Nashville, TN

    Job Description: Looking for talented graduates who are hungry to be challenged and grow their...

    View Job
  • Electrical Engineer – Entry and Mid-Level

    Elliott Bay Design Group Entry, WV

    Responsibilities & Duties: Work will primarily be in an office environment (5 days per ...

    View Job

Thanks For Your Feedback

We’re an equal opportunity provider.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
OPTnation.com is not a Consulting Company/Training Company/H1B Sponsor.