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Customer Service Representative - Long Island, NY

Allpro Parking, LLC – Ronkonkoma, NY

SUMMARY:
Allpro Parking is seeking Part-Time Customer Service Representatives along the Long Island Rail Road (Wyandanch, Ronkonkoma, Mineola). This position acts as an ambassador providing directions, instructions, accommodations and other services to the parking patrons. Come be apart of the professional difference!

Available shifts:
Thursday and Friday 2:00pm-10:00pm
Thursday, Saturday and Sunday 6am-2pm

ESSENTIAL FUNCTIONS:
  • Be attentive to and assist customers as requested.
  • Provide a friendly greeting upon arrival and departure of patrons.
  • Provide appropriate and proper verbal and non-verbal communication (i.e. posting).
  • Ensure that all problems are proactively addressed and inform the supervisor as they arise.
  • Provide directions and instructions as requested.
  • Ensure that the garage and stairwells are organized, clean, and free from trash, litter, debris and trip hazards.
  • Complete walkthroughs to ensure that all operations are running smoothly.
  • Follow a maintenance check list of daily tasks such as mopping and sweeping.
  • Supervise entrances and exits during peak hours.
OTHER JOB DUTIES/REQUIREMENTS:
  • Follow all rules and general guidelines as learned in training.
  • Refrain from personal habits, such as smoking and personal cell phone use while servicing customers.
  • Perform special projects when required.
  • Participate in opportunities to advance professional and personal development and growth.
  • Enhance internal communication by sharing knowledge, skills and experience with co-workers.
  • Work under general supervision of the Field Manager.
  • Interact on a regular basis with other Allpro personnel.
  • Team player with exceptional interpersonal communication skills.
  • Demonstrate ability to provide exceptional customer service.
  • Conform to Allpros uniform dress requirements.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

EducationRequired
  • High School or better
Licenses & CertificationsPreferred
  • Drivers License
BehaviorsPreferred
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Team Player: Works well as a member of a group
  • Loyal: Shows firm and constant support to a cause
  • Dedicated: Devoted to a task or purpose with loyalty or integrity
MotivationsPreferred
  • Goal Completion: Inspired to perform well by the completion of tasks
  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
  • Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.

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